Business Models to Promote Technology, Culture, and Leadership in Post-COVID-19 Organizations

Technology has always been important to organizations and a crucial aspect of their continued development. Organizations that already relied on the most up-to-date technology and provided forward-thinking leadership had a smoother transition during the COVID-19 pandemic, which created turmoil for other organizations that were lacking in this type of leadership. Leadership that implements current and future technology is vital to thrive in the post-pandemic world. Further study on this type of management and practice is required to ensure businesses are prepared and knowledgeable.

Business Models to Promote Technology, Culture, and Leadership in Post-COVID-19 Organizations delves into how virtual technology has evolved to create remote offices and remote teaming in areas such as health, education, engineering, and other business solutions. The book also explores culture in a business and how individuals may interface, communicate, and collaborate in past, current, and future business models. Covering key topics such as management, public health, and society, this reference work is ideal for business owners, managers, human resource professionals, supervisors, scholars, researchers, academicians, practitioners, instructors, and students.

Joseph Robert Heinzman is a U.S. Army Veteran, he holds degrees in Engineering and Business (BS), an MBA in Technology Management, and a Doctor of Management in Organizational Development and Change. He has a diverse expertise in areas of engineering, production and operations as well as an extensive process improvement background and instruction. He has been involved in design and development of devices for amusement parks, automotive, and aerospace. Dr. Heinzman has experience at a corporate level in training and mentoring operations processes and has over ten years’ experience teaching Organizational Behavior, Leadership, and Management courses. Dr. Heinzman's core research is focused on leadership’s appreciative environment and the effect on follower’s job satisfaction. Dr. Heinzman's research proved the appreciative environment created by leadership can impact employees’ job satisfaction, performance, and retention. Dr. Heinzman is a Certified Manufacturing Technologist, SME Member, SAE Reviewer, Life Member of Alpha Kappa Psi Fraternity, and Chief Editor and Founder of IABS Journal.

Deborah Judge has been a nurse for over 25 years and dedicated the last 15 years to promoting nursing education. Her interests focus on collaboration, addictions, spirituality, disaster simulation, scholarship of teaching and learning, and nursing research. Her scholarly pursuits have led to collaborative efforts with schools of nursing resulting in joint simulations and dissemination of work through presentations and publications. Passion for teaching combined with a passion for serving and relationship building is the basis for her dedication to the advancement of nursing education. Dr. Judge is a member of Sigma Theta Tau International- Eta Chi and Psi Upsilon Chapters, National League for Nursing, and Indiana League for Nursing. Community service includes serving in many different forms within her church as well as supporting the local transitional homes for those with addictions (past board member/president).

Vincent S. Franklin served 25 years in the United States Marine Corps, earning the rank of Master Gunnery Sergeant/E-9. During his service, Dr. Franklin served multiple tours of duty during Gulf War operations, specialized in leadership, leadership development, intelligence analysis, intelligence operations, and the development, management, and training of Marines. Dr. Franklin is a Bronze Star recipient. Since retiring from the Marine Corps, Dr. Franklin has held positions in corporate human resource acquisition, development, management, and leadership; hospital performance improvement; worked as a Deputy Directorate Manager (Deputy G2) of a U. S. Army Command; and served as a Professor at the University level. Dr. Franklin has served as Course Instructor at Western Governors University since June 2019. Dr. Franklin holds a Doctor of Philosophy in Organization and Management (Specializing in Leadership). Dr. Franklin’s principal areas of study include (but are not limited to): Leadership; Business management; In-group out-group theory; leader/member exchange theory; Prejudice and stereotyping; organizational cultural development; social group and social identity theory; and ethics within workplaces and work environments. Dr. Franklin is a member of Delta Mu Delta International Honor Society in Business Administration and is a life member of Alpha Phi Alpha Fraternity, Incorporated.

Jim A. McCleskey is a Course Faculty Manager at Western Governors University and an Instructor for the Houston Community College System. He holds a Ph.D. in Organization and Management with an emphasis in Leadership Studies and an MBA in Management and Marketing. His research areas of interest include leadership emergence, attachment, dark leadership, leadership efficacy, emotional labor, and affect in organizations. He is a native Texan who lives in the Houston area. He is a husband, a father of three sons, and a new grandfather. When he is not working, he enjoys reading and martial arts.