Building Cultures and Climates for Effective Human Services : Understanding and Improving Organizational Social Contexts with the ARC Model
Language: English
Published by OXFORD UNIV PR, 2018
- Softcover
- New
Seller: AHA-BUCH GmbH, Einbeck, GermanyAHA-BUCH GmbH
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Add to basketItem description from seller
nach der Bestellung gedruckt Neuware - Printed after ordering - It is widely acknowledged that many healthcare, behavioral health, and social service organizations provide less-than-optimal services and that the challenge of improving services depends on successfully changing organizational culture and climate. However, there are almost no organizational-level strategies that have been tested with randomized controlled trials. Building Cultures and Climates for Effective Human Services addresses the need for evidence-based organizational strategies for improving human service quality and outcomes by uniquely describing the authors' own case examples, nationwide studies, and randomized controlled trials to explain how organizational culture and climate can be assessed and changed. The two authors use their decades of research and practice experience in assessing and changing human service organizations to explain how organizations can improve the services they provide using the authors' ARC model, which effectively removes service barriers and supports the implementation of evidence-based practices and other innovations. The book also blends case examples with research from nationwide studies, regional experiments, and randomized controlled trials to explain the ARC model of organizational effectiveness and how it works to improve services. It provides a balance between theory, empirical research, and actual case examples to help researchers, organizational consultants, administrators, and service providers gain a practical understanding of how culture and climate affect services and how they can be improved. Furthermore, the text describes the three ARC strategies, each composed of multiple elements, to: (1) embed key organizational principles, (2) implement core organizational component tools, and (3) apply mental models to alter shared reasoning and beliefs that affect success. No other organizational-level strategies for improving services have been so well documented and tested. …
Seller Inventory # 9780190455286
- Title
- Building Cultures and Climates for Effective Human Services : Understanding and Improving Organizational Social Contexts with the ARC Model
- Author
- Anthony L. Hemmelgarn
- Publisher
- OXFORD UNIV PR
- Publication year
- 2018
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 0190455284
- ISBN 13
- 9780190455286
- Item weight
- 380 grams
- Dimensions
- 234x156x13 mm
- Series
- Book 9 of 9: Evidence-Based Practices
"Synopsis" may belong to another edition of this title.
About the Author
Charles Glisson, PhD, is currently Chancellor's Professor Emeritus at the University of Tennessee Knoxville and has directed research on human service organizations funded by the National Institutes for Health, W.T. Grant Foundation and other funders for over 40 years. He has authored over one hundred publications on human service organizations and is internationally known for his research on assessing and changing organizational social context to improve human services. He was awarded the NASW Lifetime Achievement Award in Health and Mental Health in 2014.
"About the title" may belong to another edition of this title.
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