The Bottomline on ROI: Benefits and Barriers to Measuring Learning, Performance Improvement, and Human Resources Programs
Patricia Pulliam Phillips, Ph.D.
Language: English
Published by HRDQ, 3rd Edition, 2017
- Softcover
- Used

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- Title
- The Bottomline on ROI: Benefits and Barriers to Measuring Learning, Performance Improvement, and Human Resources Programs
- Author
- Patricia Pulliam Phillips, Ph.D.
- Publisher
- HRDQ, 3rd Edition
- Publication year
- 2017
- Condition
- Good
- Binding
- paperback
- Language
- English
- ISBN 10
- 1588549046
- ISBN 13
- 9781588549044
- Edition
- 3rd.
Training, organizational development, and human resources professionals everywhere are feeling the pressure to prove the value and impact their learning initiatives bring to the organization. That s because executives no longer take training investment on faith: they need to see the connection between learning and development and business results. Without a proven return on investment, management buy-in and training budgets are in jeopardy.
If you want a credible approach to show the value of your programs, including the ROI, or you are trying to figure out how to incorporate a measurement process within your organization, The Bottomline on ROI is for you. World-renowned expert Patti Phillips will help you make sense of the ROI MethodologyTM and show you how to connect programs, processes, and projects to results in a clear, precise, and logical way that will satisfy even the most demanding C-suite executives.
Now in its third edition, Bottomline on ROI is more effective than ever. It remains a simple overview of the ROI MethodologyTM while expanding on how to make the best use of the process at your organization. It is a must-have for any learning and development, human resources, or performance improvement professional who wants to demonstrate success of their programs beyond participant reaction and learning, but they don t know where to begin. Just like the previous editions, this book keeps it simple and to the point. It gets to the bottomline.
This book will help you:
- Learn the basics of ROI- Provide an overview of ROI to team members
- Teach others the fundamentals of ROI
- Persuade managers that ROI is the right choice for your organization
- Begin to develop your measurement and evaluation strategy
"Synopsis" may belong to another edition of this title.
Textbooks_Source
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