Books from Boxes

• First and last name: Carlos Lopez
• Address: Unit 8, Wood Street Indoor Market, 98-100 Wood St, London E17 3HX
• Email address and phone: booksfromboxeslondon@gmail.com and +44 0 7826 774913

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Books from Boxes, London, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping Terms
We take pride in ensuring that your books arrive safely and in the condition described.

Shipping Schedule:
Orders are shipped only on Fridays and Saturdays. Orders placed between Sunday and Thursday will be shipped on the following Friday. Please consider this when placing your order, especially if your purchase is time-sensitive.

Packaging:
All books are securely packaged using sturdy materials appropriate to the book’s size and condition. Hardcovers and fragile or valuable items are typically wrapped in bubble wrap and shipped in rigid mailers or boxes to prevent damage during transit. Softcovers and smaller items are protected with backing boards and padded envelopes where appropriate.

Shipping Methods:
We ship via standard postal services, with tracking where available. Expedited shipping options may be available depending on location and service availability. Please note that some international shipments may not include tracking depending on the destination and shipping method chosen.

Shipping Rates:
Shipping rates are based on the average weight of a standard book (approximately 1 kg or 2.2 lbs). Oversized or multi-volume sets may require additional shipping charges. In such cases, we will contact the buyer to confirm any additional cost before processing the order.

Estimated Delivery Times:

Domestic orders: Usually arrive within 3–10 business days after shipping.
International orders: Delivery times vary widely depending on destination, customs processing, and postal service conditions but generally range from 2–6 weeks.
Customs & Duties:
International buyers are responsible for any customs duties, taxes, or import fees required by their local authorities. These charges are not included in the item or shipping price.

Insurance:
Insurance is not included by default. Please note that uninsured packages are shipped at the buyer’s risk once they have been handed over to the postal carrier.

Lost or Delayed Shipments:
If your order is significantly delayed or believed to be lost, please allow the full estimated delivery window to pass before contacting AbeBooks. We will work with you to investigate and resolve shipping issues to the best of our ability.