Blamestorming: Why conversations go wrong and how to fix them
Language: English
Published by Watkins Pub Ltd, 2014
- Softcover
- New
Seller: GoldBooks, Denver, CO, U.S.A.GoldBooks
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Seller Inventory # 59T85_55_1780286546
- Title
- Blamestorming: Why conversations go wrong and how to fix them
- Author
- Kendall, Rob
- Publisher
- Watkins Pub Ltd
- Publication year
- 2014
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1780286546
- ISBN 13
- 9781780286549
In this uniquely practical guide to good conversation, communications expert Rob Kendall draws on 20 years plus of study and coaching experience to reveal:
- How survival instincts take over and derail conversations at the worst moments
- How to avoid conversations escalating into destructive arguments
- How to prepare for and conduct challenging conversations
- How to avoid defensiveness and emotional lockdown
- How to read the warning signals that a conversation is going off-track
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About the Author
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