Beyond Customer Satisfaction to Customer Loyalty. The Key to Greater Profitability

Keki R. Bhote

ISBN 10: 0814423620 ISBN 13: 9780814423622
Published by AMA Management Briefing, Nueva York, 1996
Condition: Used - Very good Soft cover

Sold by Librería Ofisierra, Galapagar, M, Spain

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Used - Soft cover

Condition: Used - Very good

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