Beyond Customer Satisfaction to Customer Loyalty: The Key to Greater Profitability

Bhote, Keki R.

ISBN 10: 0814423620 ISBN 13: 9780814423622
Published by Amacom Books, Saranac Lake, New York, U.S.A., 1996
Language: English
Condition: Used - Good Soft cover

Sold by The Yard Sale Store, Narrowsburg, NY, U.S.A.

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Used - Soft cover

Condition: Used - Good

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