Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics

Mark Graham Brown

13 ratings by Goodreads

Language: English

Published by Productivity Press, 2007

1563273462 / 9781563273469

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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.World of Books (was SecondSale)

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Improve the "Health" of Your Organization by Using the Right Metrics!The vast majority of companies use some form of balanced scorecard to measure performance measu, yet recent research suggests that most scorecards are based on singular, unsophisticated measurements, providing flawed data on the state of the organization. Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics, by Mark Graham Brown, provides managers with the right metrics for evaluating important aspects of performance that are not accurately tracked by most companies and government organizations. Leaders will learn how to objectively measure: Relationships with CustomersEmployee SatisfactionExternal Business EnvironmentSupplier/Vendor performanceStrategy and FinancialsThis book will show you how to construct a performance index, as well as provide you with example metrics of various aspects of performance that are difficult to measure.

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Title
Beyond the Balanced Scorecard: Improving Business Intelligence with Analytics
Author
Mark Graham Brown
Publisher
Productivity Press
Publication year
2007
Condition
Good
Binding
Hardback
Language
English
ISBN 10
1563273462
ISBN 13
9781563273469

World of Books (was SecondSale)

Montgomery, IL, U.S.A.

5-star seller

AbeBooks seller since December 20, 2007

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Founded in 2002, World of Books is a leading online destination for buying and selling both preloved and new books, committed to making sustainable reading accessible to all. With a mission to help people read more and waste less, World of Books offers a huge range of affordable, high-quality books — giving both new and preloved titles a second life. The company also operates World of Books – Sell Your Books, an easy-to-use platform that allows customers to trade in unwanted books for cash, helping to keep books in circulation while promoting sustainability. As a Certified B Corp, World of Books is driven by a vision to become the world’s largest and most sustainable dedicated online bookstore. The company measures its success through the positive environmental impact it creates, the value it provides to customers, and its ability to operate profitably while supporting its sustainable mission …

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