In this age of digital communication, getting the right message across clearly is crucial to success. Communicating Effectively, a comprehensive and essential resource for any manager on the run, shows you how.

Learn to:
� Build relationships through effective communication

� Get more done via e-mail

� Draft pitch perfect letters, memos and reports

� Conduct productive conference calls

� Deliver hard-hitting presentations

The Collins Best Practices guides offer new and seasoned managers the essential information they need to achieve more, both personally and professionally. Designed to provide tried-and-true advice from the world's most influential business minds, they feature practical strategies and tips to help you get ahead.

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By Garry Kranz

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Best Practices: Communicating Effectively: Write, Speak, and Present with Authority

Kranz, Garry

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