Benefits of an e-Business Performance Measurement Systems
Language: English
Published by CIMA Publishing, 2008
- Softcover
- New

Seller: D2D Books, Berkshire, United KingdomD2D Books
AbeBooks seller since September 14, 2004
Condition: New
£ 8.99
Quantity: 1 available
Add to basketItem description from seller
Absolute minor shelf- wear but this is A BRAND NEW BOOK UNUSED. Full refund if not satisfied. 24 hour dispatch. If not pictured in this listing, a scan of the actual book is available on request.
Seller Inventory # su172
- Title
- Benefits of an e-Business Performance Measurement Systems
- Author
- Hinton, Matthew; Barnes, David
- Publisher
- CIMA Publishing
- Publication year
- 2008
- Condition
- New
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1856175251
- ISBN 13
- 9781856175258
- Seller catalogs
- Educational
"Synopsis" may belong to another edition of this title.
From the Back Cover
The research addresses questions such as:
How do organisations set about adapting their performance measurement systems for the online environment?
What aspects of e-business performance do they measure?
Do they use the Balanced Scorecard as the basis for their e-business performance measurement systems?
Do they link their performance metrics to their e-business strategy?
Do they adapt existing measures to monitor e-business performance, or do they add new metrics to those already in use?
Do the benefits available from the re-design of performance measurement systems for e-business outweigh the costs involved?
This CIMA research report will be of interest to those concerned with how organisational performance measurement systems should be adapted for e-business, including managers, consultants and researchers.
Dr David Barnes - Senior Lecturer in Operations and Strategic Management, Royal Holloway, University of London.
Dr Matthew Hinton - Senior Lecturer in Information and Knowledge Management, Open University Business School.|To participate fully in the new world of e-business, organisations have to make significant financial investments. How then, should they evaluate e-business investment proposals and monitor the resulting performance of their on-line business operations? To what extent are traditional performance measurement systems fit for a world where clicks not bricks determine business success? This CIMA report describes research investigating how organisations have been adapting their performance measurement systems for e-business. The research aimed to identify the features and benefits of an effective e-business performance measurement system by studying twelve organisations that have had some success in developing performance measurement systems suitable for the on-line environment.
The research addresses questions such as:
How do organisations set about adapting their performance measurement systems for the online environment?
What aspects of e-business performance do they measure?
Do they use the Balanced Scorecard as the basis for their e-business performance measurement systems?
Do they link their performance metrics to their e-business strategy?
Do they adapt existing measures to monitor e-business performance, or do they add new metrics to those already in use?
Do the benefits available from the re-design of performance measurement systems for e-business outweigh the costs involved?
This CIMA research report will be of interest to those concerned with how organisational performance measurement systems should be adapted for e-business, including managers, consultants and researchers.
Dr David Barnes - Senior Lecturer in Operations and Strategic Management, Royal Holloway, University of London.
Dr Matthew Hinton - Senior Lecturer in Information and Knowledge Management, Open University Business School.
"About the title" may belong to another edition of this title.
D2D Books
Berkshire, United Kingdom
AbeBooks seller since September 14, 2004
Shipping rates from United Kingdom to U.S.A.
| Item | 10 to 14 business days | 5 to 10 business days |
|---|---|---|
| First item | £ 19.90 | £ 21.90 |
Payment methods
- Check
- Paypal
Store description
We have a very wide range of books - to suit all studies / interests, but we do specialise in Antiquities, History, Theology, Philosophy, archaeology and rare books
Specialty
REFERENCE/TEXT, RARE, FIRST EDITIONS, POLITICS/LAW, BUSINESS, RELIGION, SPORT/HOBBIES, TRAVEL, HISTORY, PHILOSOPHYSeller's business information
D2D Books
United Kingdom
Terms of sale
Despatched within 24 hours Full refund if not satisfied
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to D2D Books, Berkshire, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Shipping costs are based on books weighing 2.2 LB, or 1 KG. If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.