A Beginner's Guide To Understanding Technical Support
Jose D. Afable
ISBN 10: 0595225748 ISBN 13: 9780595225743
Published by iUniverse, 2002
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About this Item
Description:
A Beginner's Guide To Understanding Technical Support | Jose D. Afable | Taschenbuch | Kartoniert / Broschiert | Englisch | 2002 | iUniverse | EAN 9780595225743 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 103430071
Synopsis:
A Beginner's Guide To Understanding Technical Support is a unique guide designed for anyone wishing to venture into the field of technical support. This book will provide a basic understanding of the processes, entities, and issues within a support organization so that anyone wishing to know more about the support organization functions or wanting to pursue a career in this area receives the information they need to make their informed decision.
About the Author: Jose-Albin D. Afable is president of JDA Systems, Inc. a systems consulting firm based in Chicago, Illinois. He has over 10 years of technical experience in database development, technical support, data analysis, internet related technologies, and customer relationship management. With a decade of technology experience, he founded JDA Systems Inc. to assist small businesses by providing affordable and effective technical solutions.
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Bibliographic Details
Title: A Beginner's Guide To Understanding ...
Publisher: iUniverse
Publication Date: 2002
Binding: Taschenbuch
Condition: Neu