Before They Resign (Paperback)
Language: English
Published by Marc Joseph House Publishing, 2026
- Softcover
- New

Seller: AussieBookSeller, Truganina, VIC, AustraliaAussieBookSeller
AbeBooks seller since June 22, 2007
Condition: New
£ 31.86
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # 9798995497813
- Title
- Before They Resign (Paperback)
- Author
- Adrienne Clay
- Publisher
- Marc Joseph House Publishing
- Publication year
- 2026
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 13
- 9798995497813
Your best people are already deciding whether to stay. Most managers never see it coming.
Not because the signs weren't there. Because nobody taught them how to read them.
Before They Resign: What Emotionally Intelligent Managers Do to Keep Their Best People is the retention playbook for the frontline and middle manager — the leader who got promoted because they were great at the work and now finds themselves responsible for a group of human beings whose private calculations, quiet frustrations, and carefully managed exits they can barely see.
This is not a book about HR programs, ping pong tables, or counteroffers scrambled together on a Thursday afternoon. It is about the daily interactions, the conversations you keep avoiding, and the moments of genuine attention that make someone decide this place is still worth their best.
Research tells us that managers account for 70% of the variance in team engagement. That 89% of managers believe their employees are thriving — while only 24% of employees agree. That 42% of all turnover is preventable. The gap between what managers believe is happening on their teams and what their people are actually experiencing is not a small one. This book closes it.
Across fourteen chapters, you will learn:
- Why the metrics you rely on most are lying to you — and what to read instead
- The five warning signals that appear months before a resignation letter
- How to have the growth conversation before someone else does
- Why paying people well is never enough — and what actually makes them stay
- How to read the second conversation your team is having in body language, energy, and silence
- The retention diagnostic, the 90-day sprint, and the forward exit interview that replace reactive scrambling with a system
- And in the final chapter — a private, confidential self-reflection guide that asks the harder questions only you can answer
Retention isn't a program. It's what happens when people feel seen, valued, challenged, and cared for — day after day, one conversation at a time.
You are the experience. This book is about becoming the kind of experience people choose to stay for.
Be the reason they stay.
"Synopsis" may belong to another edition of this title.
AussieBookSeller
Truganina, VIC, Australia
AbeBooks seller since June 22, 2007
Shipping rates from Australia to U.S.A.
| Item | 25 to 45 business days | 8 to 14 business days |
|---|---|---|
| First item | £ 27.37 | £ 32.55 |
Payment methods
Seller's business information
The Nile Group Pty Ltd
42 Apex Drive
Truganina, VIC Australia 3029
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks web sites. If you're dissatisfied with your purchase (Incorrect Book/Not as Described/Damaged) or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the Ask bookseller a question link to contact us and we'll respond within 2 business days.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to AussieBookSeller, Truganina, Victoria, Australia, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Please note that titles are dispatched from our UK and NZ warehouse. Delivery times specified in shipping terms. Orders ship within 2 business days. Delivery to your door then takes 8-15 days.