The Balanced Scorecard: Translating Strategy into Action
Language: English
Published by Harvard Business Review Press, United States, 1996
- Softcover
- Used
Seller: WorldofBooks, Goring-By-Sea, WS, United KingdomWorldofBooks
AbeBooks seller since March 16, 2007
Condition: Used - Very good
£ 1.70
Quantity: Over 20 available
Add to basketItem description from seller
The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Seller Inventory # GOR001223010
- Title
- The Balanced Scorecard: Translating Strategy into Action
- Author
- Robert S. Kaplan
- Publisher
- Harvard Business Review Press, United States
- Publication year
- 1996
- Condition
- Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 0875846513
- ISBN 13
- 9780875846514
- Item weight
- 1,093 grams
- Dimensions
- 162.0 x 241.0
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WorldofBooks
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AbeBooks seller since March 16, 2007
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