BALZAC

Condiciones de venta

Paypal, Tarjeta de Crédito.

Los pagos realizados vía Paypal llevarán un recargo para cubrir las comisiones de dicha modalidad de pago. No se aceptará el pago contra reembolso.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to ALZOFORA LIBROS, Alcorcón, Madrid, Spain, +34 670998621, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Condiciones de envío:

Los gastos de envío son calculados para pesos hasta 1 kg. Los envíos con gastos de envío de 1 € se realizarán mediante correo ordinario Aceptando la responsabilidad por parte del comprador en caso de perdida o estravio, por tanto no certificado y no lleva número de seguimiento. En pedidos que excedan el tamaño o peso superior de un 1 kg (O tengan un precio elevado) se solicitarán aumento de gastos de envío para preparar el pedido por mensajería.

En caso de pedidos múltiples, la no disponibilidad de un ejemplar no anulará el resto del envío.

No se aceptará el pago contra reembolso. Los pagos realizados vía Paypal llevarán un recargo para cubrir las comisiones de dicha modalidad de pago.

Los pedidos serán enviados mediante Correo express en la modalidad de envío prioritario a coste de 5,50 euros (salvo Canarias y Baleares). Los envíos a Baleares, Canarias, Ceuta y Melilla conllevan un recargo variable en función del peso y destino; pueden conllevar gastos de aduanas de los que el cliente se haría cargo.

Si se desea devolver un articulo enviado habrá que esperar a que el pedido sea devuelto a la librería para reembolsarlo.

NO se usará mensajeria para ENVÍOS INTERNACIONALES. Los pedidos generalmente se envían dentro de los 2 días hábiles. Los costos de envío se basan en libros que pesan 500 G o 1 KG. Será preparado por Correo Certificado con número de seguimiento o paquete postal dependiendo de las medidas y dimensiones del pedido. Si el pedido de su libro es pesado o demasiado grande, podemos comunicarnos con usted para informarle que se requiere gastos de envío adicionales.

No es posible garantizar el tiempo de entrega. Esta basado en los tiempos optimos tanto en correo ordinario como en mensajería, que es de tres a cinco días en el primer caso y entre 24 y 48 horas en el segundo. Los envíos internacionales tienen un tiempo de entrega variable en función del país de destino.

Para cualquier otra consulta puede contactarnos en Librería Alzofora por los siguientes cauces:
Email: alzoforapedidos@gmail.com
Teléfono: 91 011 85 48
WhatsApp/Móvil: 670 998 621