Assertiveness at Work : A Practical Guide to Handling Awkward Situations

Back, Ken, Back, Kate

ISBN 10: 0077095332 / ISBN 13: 9780077095338

Published by McGraw-Hill Education, 1999

Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP8792718

Synopsis:

This is a self-training assertiveness book that meets the needs of managers by applying itself to familiar work situations. The authors offer guidance on developing assertiveness in a way that minimises conflict and stress and optimises management effectiveness. This new edition combines the practical approach of the best-selling second edition with new sections on being assertive upwards, negotiating assertively, and how assertion can help during times of change.

About the Author: Ken and Kate Back are the founders and directors of Ken and Kate Back Limited which specialises in assertiveness training for people at work. They have brought together their extensive training experience to produce videos and articles on assertiveness, and have also appeared on television programmes to promote assertiveness in the workplace.

Bibliographic Details

Title: Assertiveness at Work : A Practical Guide to...
Publisher: McGraw-Hill Education
Publication Date: 1999
Binding: Soft cover
Condition: Good
Edition: 3rd.