Assertiveness In A Week: How To Be Assertive In Seven Simple Steps
Language: English
Published by Teach Yourself, 2016
- Softcover
- Used

Seller: Brit Books, Milton Keynes, United KingdomBrit Books
AbeBooks seller since September 11, 2009
Condition: Used - Very good
£ 3.67
Quantity: 1 available
Add to basketItem description from seller
***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality.
Seller Inventory # 3591263
- Title
- Assertiveness In A Week: How To Be Assertive In Seven Simple Steps
- Author
- Michelli, Dena
- Publisher
- Teach Yourself
- Publication year
- 2016
- Condition
- Used; Very Good
- Binding
- Paperback
- Language
- English
- ISBN 10
- 1473622832
- ISBN 13
- 9781473622838
'A useful confidence-building tool for those whose key aim is to find their inner power' Edge Online
Being more assertive just got easier
Much has been spoken about the assertive communication style, not all of it complimentary! Many people confuse it with being aggressive, bamboozling others into submission and getting what you want, despite what they want. However, assertive communication is not domineering; it's just a means of saying what you mean, meaning what you say and allowing others to do the same.
Taking the decision to adopt assertive behaviour will mark the beginning of a new way of life: a way of life where you make your own decisions and choices without feeling guilty, and where you are in control, not those around you.
By working through some simple steps, and by testing the techniques out in a 'safe' environment, you will soon become confident in your new-found powers of assertion. You will be able to command the respect of others, achieve your personal and professional goals and raise your self-esteem.
The steps to assertive behaviour you will cover in this book are:
- Understand the different styles of communication and the effect they have.
- Identify your own style(s) of communication.
- Know your own worth and the worth of others.
- Be clear about your goals.
- Be prepared to learn from your successes and failures.
- Be flexible, and don't expect too much.
- Learn to listen.
Each of the seven chapters in Assertiveness In A Week covers a different aspect of being assertive:
- Sunday: Preparing the foundations
- Monday: Creating winning scenarios
- Tuesday: Dealing with the 'negative'
- Wednesday: Creating a positive impression
- Thursday: Being assertive in public
- Friday: Body language
- Saturday: Personal power
"Synopsis" may belong to another edition of this title.
About the Author
Dr Dena Michelli is a specialist in personal and professional transformation. She works extensively with leaders in commerce and industry, not only through programmes offered by international business schools but also as an independent coach and consultant. She has written extensively and runs seminars and workshops on subjects pertaining to leadership and personal development. She is often quoted in mainstream media on these issues.
http://www.denamichelli.com/
"About the title" may belong to another edition of this title.
Brit Books
Milton Keynes, United Kingdom
AbeBooks seller since September 11, 2009
Shipping rates from United Kingdom to U.S.A.
| Item | 7 to 10 business days | 7 to 10 business days |
|---|---|---|
| First item | £ 15.99 | £ 15.99 |
Payment methods
Specialty
Books, Hardback, Paperback, softbackSeller's business information
Brit Books Ltd
35 Burners Lane, Kiln Farm
Milton Keynes, United Kingdom MK11 3HA
Terms of sale
Brit Books endeavours to provide each and every customer with an excellent
shopping experience, backed by our customer satisfaction guarantee.
* Brit Books Ltd
* P. O. Box 7567 Milton Keynes MK11 9GE
* customercare@britbooks.co.uk, tel. 01908 262375
* Brit Books Ltd P. O. Box 7567 Milton Keynes MK11 9GE
* Company Reg. 06809965, Vat. GB972432513
* Company Rep: Celeste Milon
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Brit Books, Milton Keynes, United Kingdom, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 1 - 2 business days.