Area Handbook for Japan

PAYMENT
For questions we can be reached by email: books@kaaterskillbooks.com, by phone: 518-589-0555, by
mail: PO Box 122, East Jewett NY 12424, UPS/FedEx 117 Hyer Road, East Jewett NY 12424.
We accept checks, money orders, American Express, Mastercard, and Visa, or paypal and bank transfers.
Foreign orders should be in U.S. funds on a U.S. bank.
New York residents please add appropriate sales tax or forward a tax id number.

Libraries and Institutions can be billed according to their needs.

SHIPPING
For Domestic orders, shipping and handling is $5.00 for the first book and $2.00 for each additional
volume. Very large or extra heavy books may incure an additional fee. Books are normally shipped USPS
bookrate. Priority, Express Mail, and UPS services are available.

For international orders, shipping and handling is calculated individually.

RETURNS
All books may be returned in original condition for any reason within one month with prior notification.

THE LEGALESE
Kaaterskill Books is located at 117 Hyer Road, East Jewett NY 12424. Mail should be sent to POB 122, East Jewett NY
12424. Phone is 1-518-589-0555. Email is books@kaaterskillbooks.com. Kaaterskill Books is a partnership registered in
New York State. The managing partner, to whom all questions should be directed, is Charles Kutcher.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Kaaterskill Books, ABAA/ILAB, East Jewett, New York, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Orders usually ship within 1 business day. Shipping costs are based on books weighing 2.0 LB, or a bit less than 1 KG. If your book order is heavy, oversized, or a set we may contact you to let you know extra shipping is required. PLEASE NOTE THAT SURFACE MAIL IS NO LONGER AVAILABLE ON INTERNATIONAL ORDERS from the U.S. Standard rate is now airmail (good up until 4 lbs). Many, though not all books, can fit boxed in a U.S. flat rate Priority envelope and can be shipped for $26.95 International ($22.95 Canada). We will automatically use this method if possible for orders less than $100 and will reduce your charges accordingly. All items are shipped boxed. All items are insured.