Make Them Answer (Paperback)
Language: English
Published by Independently Published, 2026
- Softcover
- New
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.Grand Eagle Retail
AbeBooks seller since October 12, 2005
Condition: New
£ 28.16
Quantity: 1 available
Add to basketItem description from seller
Paperback. Nineteen out of twenty people give up. That is your advantage.Insurers deny roughly one in five in-network claims. Consumers appealfewer than one percent of them. When people appeal, a large shareof those denials get reversed; by the same company that just said no.The gap between how often people fight and how often fighting works isthe most valuable unclaimed asset in your life. Make Them Answeris the field manual for claiming it.You are not facing a wall of indifference. You are facing a flowchart; and flowcharts have documented weak points. This book turns those weak points into a three-step routine you can run without a law degree: Build a request so specific it cannot be filed under miscellaneous.Keep a file better than theirs. It is easier than you think and it wins.Climb the ladder on a schedule, until you reach someone whose job depends on resolving it.InsideField guides for doctors and hospitals, health insurers, government agencies, employers and HR, and banks, credit bureaus, utilities and telecoms plus a quick appendix on schools, landlords, auto insurance, airlines, colleges, HOAs, veterans' benefits and licensing. Sixteen full-page worksheets, each on its own page so you canphotocopy them: contact log, deadline calendar, appeal builder, evidence index, and more.Twelve copy-and-send letters and 10 phone scripts, written word for word.Fifthy charts, ladders and flowcharts and the escalation ladderfor every major system, with the real names of the departments. The free resource directory: which regulator, which ombudsman, which free advocate including the congressional caseworker almostnobody knows to call.Twenty-four Hartman's Laws one-sentence rules for the moment youare too tired to remember a chapter.Every statistic comes from public federal and nonprofit sources, citedchapter by chapter. Written for professionals, in plain English, with adry sense of humor about a system that has earned it.You were not being difficult. You were being ignored. There is adifference, and it matters. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. …
Seller Inventory # 9798191817347
- Title
- Make Them Answer (Paperback)
- Author
- Dave F. Hartman
- Publisher
- Independently Published
- Publication year
- 2026
- Condition
- new
- Binding
- Paperback
- Language
- English
- ISBN 13
- 9798191817347
- Series
- Book 26 of 32: Delaware Legal Reform Series
Nineteen out of twenty people give up. That is your advantage.
Insurers deny roughly one in five in-network claims. Consumers appeal
fewer than one percent of them. When people appeal, a large share
of those denials get reversed; by the same company that just said no.
The gap between how often people fight and how often fighting works is
the most valuable unclaimed asset in your life. Make Them Answer
is the field manual for claiming it.
You are not facing a wall of indifference. You are facing a flowchart; and flowcharts have documented weak points. This book turns those weak points into a three-step routine you can run without a law degree:
Build a request so specific it cannot be filed under miscellaneous.
Keep a file better than theirs. It is easier than you think and it wins.
Climb the ladder on a schedule, until you reach someone whose job depends on resolving it.
Inside
Field guides for doctors and hospitals, health insurers,
government agencies, employers and HR, and banks, credit bureaus,
utilities and telecoms plus a quick appendix on schools, landlords,
auto insurance, airlines, colleges, HOAs, veterans' benefits and licensing. Sixteen full-page worksheets, each on its own page so you can
photocopy them: contact log, deadline calendar, appeal builder, evidence index, and more.
Twelve copy-and-send letters and 10 phone scripts, written word for word.
Fifthy charts, ladders and flowcharts and the escalation ladder
for every major system, with the real names of the departments.
The free resource directory: which regulator, which ombudsman,
which free advocate including the congressional caseworker almost
nobody knows to call.
Twenty-four Hartman's Laws one-sentence rules for the moment you
are too tired to remember a chapter.
Every statistic comes from public federal and nonprofit sources, cited
chapter by chapter. Written for professionals, in plain English, with a
dry sense of humor about a system that has earned it.
You were not being difficult. You were being ignored. There is a
difference, and it matters.
"Synopsis" may belong to another edition of this title.
Grand Eagle Retail
Bensenville, IL, U.S.A.
AbeBooks seller since October 12, 2005
Shipping rates within U.S.A.
| Item | 6 to 14 business days | 6 to 16 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Seller's business information
APOLLO ONLINE CORP.
605 Geddes Street
Wilmington, DE U.S.A. 19805
Terms of sale
We guarantee the condition of every book as it¿s described on the Abebooks web sites. If you¿ve changed
your mind about a book that you¿ve ordered, please use the Ask bookseller a question link to contact us
and we¿ll respond within 2 business days.
Books ship from California and Michigan.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to Grand Eagle Retail, Bensenville, Illinois, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
Orders usually ship within 2 business days. All books within the US ship free of charge. Delivery is 4-14 business days anywhere in the United States.
Books ship from California and Michigan.
If your book order is heavy or oversized, we may contact you to let you know extra shipping is required.