The Anatomy of a Turnaround: Transforming an Organization by Prioritizing People, Performance, and Purpose
Language: English
Published by McGraw-Hill Companies, 2023
- Hardcover
- Used
Seller: ThriftBooks-Phoenix, Phoenix, AZ, U.S.A.ThriftBooks-Phoenix
AbeBooks seller since May 14, 2010
Condition: Used - Very good
£ 6.19
Quantity: 1 available
Add to basketItem description from seller
Seller Inventory # G1265499810I4N00
- Title
- The Anatomy of a Turnaround: Transforming an Organization by Prioritizing People, Performance, and Purpose
- Author
- Kusserow, Paul
- Publisher
- McGraw-Hill Companies
- Publication year
- 2023
- Condition
- Very Good
- Dust jacket
- No Jacket
- Binding
- Hardcover
- Language
- English
- ISBN 10
- 1265499810
- ISBN 13
- 9781265499815
- Item weight
- 1.01 pounds
An extraordinary business turnaround delivers actionable strategies for driving profit and growth in organizations in healthcare and beyond.
When Paul Kusserow began consulting for Amedisys, the home healthcare company was on the brink of collapse. Its stock had fallen to less than $11 per share, and it had to borrow money to pay a massive government fine. Six months later, Kusserow became its CEO. Under his leadership, Amedisys dramatically improved operations, increased its market capitalization by over tenfold, and took its place among the country’s top home care and hospice businesses.
In this inspiring in-depth case study, Kusserow explains how he achieved this stunning turnaround. In the process, he provides invaluable insights and lessons that you can use to breathe new life into your organization. Unlocking unrealized human potential that already exists within your company has the highest return of any and all strategic investments. Kusserow reveals the two key principles he relied on to turbocharge Amedisys’s human capital. First, recommitting the company to its core mission of caring for its patients. This moral imperative provides clarity and improves real-time decision-making. Second, and of equal importance, applying a Golden Rule managerial model. Treating employees well and listening intently to their observations and advice empowers them to go the extra mile for customers. These twin governing principles were essential to improving care quality and outcomes, retaining and attracting staff, and enhancing organizational performance and profitability. Under Kusserow’s leadership, Amedisys reimagined and redefined the home care industry. Its people powered its transformation.
Kusserow details the life and leadership lessons he’s acquired through a diverse and sometimes tumultuous career. They provide the foundation for his four-stage framework―turnaround, stability, growth, and transformation―which enabled Amedisys to become the nation’s leading and most innovative home care company. It’s a proven framework that applies to business turnarounds in any industry.
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
ThriftBooks-Phoenix
Phoenix, AZ, U.S.A.
AbeBooks seller since May 14, 2010
Shipping rates within U.S.A.
| Item | 4 to 8 business days | 4 to 8 business days |
|---|---|---|
| First item | £ 0.00 | £ 0.00 |
Payment methods
Store description
Seller's business information
Thrift Books Global LLC
18300 Cascade Ave S, Ste 150
Tukwila, WA U.S.A. 98188
Terms of sale
We guarantee the condition of every book as it's described on the Abebooks website. If you're dissatisfied with your purchase or if the order hasn't arrived, you're eligible for a refund within 30 days of the estimated delivery date. If you've changed your mind about a book that you've ordered, please use the "Ask bookseller a question" link to contact us and we'll be happy to assist you.
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to ThriftBooks-Phoenix, Dallas, Texas, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.
Shipping terms
All domestic Standard and Expedited shipments are distributed from our warehouses by OSM, then handed off to the USPS for final delivery.
2-Day Shipping is delivered by UPS, which does not deliver to PO boxes.
International shipments are tendered to the local postal service in the destination country for final delivery – we do not use courier services for international deliveries.