Steve Zack has been a technician, technical engineer, and automotive technical instructor for most of his career. As an automotive technical instructor for Bosch, OTC, Mr. Zack taught technicians around the world how to use their electronic test equipment to diagnose difficult drivability and electronic issues using a hands-on approach. In 2017, Mr. Zack was the recipient of the ASE Training Managers Council (ATMC) National Excellence in Training Award. He held ASE Master and ASE L1 certifications and is a US EPA-certified Emission Master Instructor. He has been published many times, been featured in multiple diagnostic videos, and holds numerous automotive patents. Mr. Zack recently retired from Bosch, OTC after 28 years. He spends his time with family discovering how things work, riding his Moto Guzzi motorcycle, and thinking about the next great patent.

Kurt Shadbolt has over 37 years of experience as a technician and educator in the automotive industry. As a technician, he specialized in electrical, drivability, and diagnostics. Mr. Shadbolt has instructed at the high school, technical, and community college levels, and he has provided instruction at BMW/MINI and Lucid Motors manufacturer trainings as well as at numerous train-the-trainer and webinar events. Mr. Shadbolt is an ASE Master Technician with C1, L1, L3, and L4 certifications and is a California Bureau of Automotive Repair certified instructor. He is also a California licensed smog check inspector and repair technician and MACS-certified instructor. He has extensive experience in curriculum development and has completed work for multiple manufacturers, the State of California, regional grant projects, and various levels of public education. Currently, Mr. Shadbolt is a faculty member in the automotive department at Chabot College in Hayward, California, where he focuses on hybrid, EV, and ADAS.

Scott Brown is a professional automotive service technician and an independent automotive service and repair facility owner with over 38 years of professional experience. He is the owner of Connie and Dick's Service Center, Inc., an automotive service and repair shop and ADAS service training center. Dedicated to service industry relations, Mr. Brown is the former Industry Relations Manager and President of the International Automotive Technicians Network (IATN). He is also the founder of Diagnostic Network, an online community platform for automotive service industry professionals. Mr. Brown is currently an ASE Master Automotive Technician who holds L1, L3, and L4 certifications and is on the Board of Directors for NASTF, ASC-CA, and AMI. He is also a technical instructor with a strong focus on vehicle electronics; vehicle network communications; engine performance; automotive service information systems; and ADAS service, diagnostics, and repair.

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PBShop.store UK

Fairford, GLOS, United Kingdom

5-star seller

AbeBooks seller since June 11, 1999

Shipping rates from United Kingdom to U.S.A.

Item	10 to 20 business days	10 to 20 business days
First item	£ 5.02	£ 5.02

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.

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Store description

**Please note our transit times are from the date of dispatch.** We first started out as “The Paperback Exchange,” a chain of physical bookstores where we would part exchange your beloved books for new stories to transport you to faraway places. However, as shopping started to evolve to online shops and marketplaces, we bid our stores goodbye to become “PBShop.” This transition has only allowed us to blossom as we now ship thousands of titles to book lovers across the globe. We pride ourselves in being a community of local book lovers which allows our passion and devotion to shine in everything we do. In 2020 we not only celebrated our 20th birthday but our 1st birthday as being completely employee owned after becoming an E.O.T in September 2019. We are proud to be different and embrace standing apart on a book mountain by working from a virtual inventory which allows us to provide thousands of books that may be difficult to get for your bookshelf or your studies. Working with a number of different suppliers allows us to explore other avenues such as puzzles, sheet music and even stationery so we really do have something for everyone. Life is about being versatile in all realms of existence. If this is your first purchase with us, or you are a returning customer, we would like to welcome you to the PBShop family, for there is no friend as loyal as a book. We are a company who put our customers at the centre of everything we do as we understand the importance of reading because once you learn to read, you will forever be free. There are a whole lot of things in this world of ours that we are yet to explore, which is why we will forever inspire curious minds.

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Hardbacks, Paperbacks

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Pbshop.co.uk

Unit 22 Horcott Industrial Estate, Horcott Road
Fairford, United Kingdom GL7 4BX

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We ask all customers to contact us for authorisation should they wish to return their order. Orders returned without authorisation may not be credited.
If you wish to return, please contact us within 14 days of receiving your order to obtain authorisation.
Returns requested beyond this time will not be authorised.
Our team will provide full instructions on how to return your order and once received our returns department will process your refund.
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Our Customer Care Team can be contacted by emailing alborders@paperbackshop.co.uk, or by calling our UK Office on +441285 712 917. We are available 9:00am till 5:30pm GMT Monday to Friday.

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If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

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Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to PBShop.store UK, Fairford, United Kingdom, +44 1285 712917, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

Shipping terms

Orders are shipped from our UK warehouse. Delivery thereafter is between 4 and 14 business days. Please contact us if you have any queries about our services or products.

Advanced Driver Assistance Systems (Adas)

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