A hands-on approach to total quality management. This text shows why, how and what action is necessary to achieve improved manufacturing and service performance. Designed for managers in industry, it focuses on the practicalities of implementing and sustaining a successful programme.

"About this title" may belong to another edition of this title.

Store Description

Australian Book seller. Weide varierty of fiction and non-fiction books

Visit Seller's Storefront

Seller's business information

sadia zaki
21, harriet court, Salisbury Plain, SA, 5107, Australia

Sale & Shipping Terms

Terms of Sale

Ships from Australia and USA

Right of cancellation

Shipping Terms

Shipping rates are for 1 KG book. For heavy items additional charges may be requested

Shipping rates from Australia to United Kingdom

Shipping rates from Australia to United Kingdom
Order quantity	6 to 15 business days	3 to 9 business days
First item	� 0.00	� 11.07

Delivery times are set by sellers and vary by carrier and location. Orders passing through Customs may face delays and buyers are responsible for any associated duties or fees. Sellers may contact you regarding additional charges to cover any increased costs to ship your items.