Accountability in Nursing : Six Strategies to Build and Maintain a Culture of Commitment
Language: English
Published by Opus Communications, 2009
- Softcover
- Used
Seller: Better World Books, Mishawaka, IN, U.S.A.Better World Books
AbeBooks seller since August 3, 2006
Condition: Used - Good
£ 5.13
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- Title
- Accountability in Nursing : Six Strategies to Build and Maintain a Culture of Commitment
- Author
- Dohmann, Eileen Lavin
- Publisher
- Opus Communications
- Publication year
- 2009
- Condition
- Good
- Binding
- Soft cover
- Language
- English
- ISBN 10
- 1601463456
- ISBN 13
- 9781601463456
- Edition
- 1 Pap/Cdr.
- Item weight
- 0.602 pounds
- Dimensions
- N/A
Eileen Dohmann, RN, BSN, MBA, NEA-BC
You re six simple steps away from building a culture of accountability
Accountability is a hot topic in nursing and many nurse managers striving to improve their organizations ask themselves, How can I get my staff to be accountable?
It s easy to become frustrated when your staff lack accountability and when they fail to do what is expected of them. And it s often a struggle to bridge the gap between your staff s performance and your expectations.
The HCPro book and CD-ROM "Accountability in Nursing: Six Strategies to Build and Maintain a Culture of Commitment" provide you with six easy-to-follow steps that will help you hold staff accountable for their behaviors and actions.
You will learn how to:
- Set and hold staff to expectations for nursing behavior
- Use active listening and assertive speaking
- Recognize when people do not make a commitment
- Change non-commitments to commitments
- Engage staff to make commitments to participate in important initiatives
With "Accountability in Nursing "as your guide, you have the tools to hold your staff, your peers, your superiors and even yourself accountable for providing excellent patient care. Take a look at the table of contents:
Chapter 1: What is Accountability?
Chapter 2: Accountability Tools
Chapter 3: Personal Accountability
Chapter 4: Holding Staff Accountable
Chapter 5: Holding Peers Accountable
Chapter 6: Seeking Accountability With Your Manager or Supervisor
Chapter 7: Working with Physicians
Chapter 8: Promoting Accountability with the C-SuiteBonus tools on CD-ROM
The included CD-ROM contains bonus tools such as an accountability pocket card. This quick reference tool contains the right language to use during difficult conversations and tips to hold others accountable.
Learning objectives:
- Differentiate between responsibility and accountability
- Describe how accountability is demonstrated
- Explain why accountability is important in the nursing profession
- List the six steps in accountability
- Explain the six step process for holding oneself and others accountable
- Identify your personal level of accountability
- Examine your personal communication style
- Describe how to use accountability language and behavior
- Discuss how managers can set accountability expectations
- Describe how to hold staff accountable in a variety of work settings and situations
- Examine how to promote accountability among peers
- Discuss conversation techniques for holding peers accountable
- Assess the level of accountability of your manager or supervisor
- Determine methods to promote accountability from your manager or supervisor
- Examine accountability challenges nurses face with physicians
- Determine how to define expectations
- Explain how to set commitments
- List words to use when interacting with physicians
- List effective words to use with c-suite members
- Describe how to establish common group with c-suite members
- Discuss how your communication style enables c-suite accountability
"If you would like to find out about the availability of nursing contact hours on this or any other HCPro nursing book, please visit our Continuing Education information page, here: "http: //www.strategiesfornursemanagers.com/nursing_contact.cfm"
"Synopsis" may belong to another edition of this title.
About the Author
"About the title" may belong to another edition of this title.
Better World Books
Mishawaka, IN, U.S.A.
AbeBooks seller since August 3, 2006
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Better World Books (https://www.BetterWorldBooks.com) is a for-profit, socially conscious business and a global online bookseller that collects and sells new and used books online, matching each purchase with a book donation. Each sale generates funds for literacy and education initiatives in the U.S., the UK, and around the world. Since its launch in 2003, Better World Books has raised $33 million for libraries and literacy, donated over 32 million books, and reused or recycled more than 397 million books.…
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