Accelerating the Development of Quality of IT-Enabled Banking Services
Language: English
Published by LAP LAMBERT Academic Publishing Apr 2022, 2022
- Softcover
- New
Seller: BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, GermanyBuchWeltWeit Ludwig Meier e.K.
AbeBooks seller since January 11, 2012
Condition: New
£ 69.39
Quantity: 2 available
Add to basketItem description from seller
This item is printed on demand - it takes 3-4 days longer - Neuware -The bank plays an important role in the economic development of the country. IT-enabled services offered by banks are growing at a very fast pace and the focus of banks has shifted from customer acquisition to customer retention. Here, Service quality plays an important role in achieving customer satisfaction and creating brand loyalty in the banking sector. In this context, this book is an attempt to evaluate the impact of IT-enabled services on the market performance of banks. This book overviewed the detail of the Indian banking sector, service quality, and market performance by taking into consideration the research work done by various researchers. Various models of service quality had been mentioned. The growth of the Indian ITES industry had been reviewed in terms of the Domestic and Export market. Pre and post-liberalization era of the Indian banking sector, the Role of IT-enabled services on banking practices had been explained. 200 pp. Englisch.…
Seller Inventory # 9786200005878
- Title
- Accelerating the Development of Quality of IT-Enabled Banking Services
- Author
- Jyoti Verma
- Publisher
- LAP LAMBERT Academic Publishing Apr 2022
- Publication year
- 2022
- Condition
- Neu
- Binding
- Taschenbuch
- Language
- English
- ISBN 10
- 6200005877
- ISBN 13
- 9786200005878
- Item weight
- 316 grams
- Dimensions
- 220x150x12 mm
"Synopsis" may belong to another edition of this title.
BuchWeltWeit Ludwig Meier e.K.
Bergisch Gladbach, Germany
AbeBooks seller since January 11, 2012
Shipping rates from Germany to U.S.A.
| Item | 5 to 15 business days | 5 to 15 business days |
|---|---|---|
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BuchWeltWeit Ludwig Meier e.K.
Germany
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