AU-2: Guidelines For Command, A Handbook On the Leadership of People For Air Force Commanders and Supervisors

• $4.95 first, .50c each additional for regular media rate delivery of average size books. This includes tracking and is generally a 2 week delivery.

• $8.95 first, $5 each additional volume for priority post of average size books. This includes tracking and is generally a 2-4 business day delivery.

• Accepting: Master card, Visa, Discover, AMEX credit cards,

• US & International money orders, US cash & Paypal payments to: sales@horsebooksplus.com

• All international sales include $100 of insurance and start $38.00 per volume for 1 regular sized or two small books that will fit into a flat rate envelope.

• Books too large for the international flat rate envelope start at $45 and we'll email you to ask for the add'l postage via ABE.

• Canada is less: $25 for one or 2 small volumes going flat rate. Canadian orders too large for flatrate start at $38.

• Email for large volumes, sets, or any shipping inquiry: sales@HorseBooksPlus.com

• Credit card details not on file with ABEbooks may be phoned in 10-6 eastern time to: (540) 547 4005, or sent divided into several emails for security.

• Please include the billing address for the credit card if it differs from the shipping address.

• Please email or phone to ensure a book is available before sending money orders, checks or cash.

• Checks or money orders are to be made payable to: Karen Wild and reference the book by title and stock number (important) on all correspondence.

• Books are sold on a first come, first serve basis.

Offered from a full-time professional bookseller online since 1997.
Proud members of the Virginia Antiquarian Booksellers Association.
Your complete satisfaction is our purpose and pleasure.

If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.

Information regarding the right of withdrawal

Statutory right to withdraw

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.

To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).

We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.

We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to HORSE BOOKS PLUS LLC, PO Box 125, 22713-0125, Boston, Virginia, U.S.A., +1 540-547-4005, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exceptions to the right of withdrawal

The right of withdrawal does not apply to:

1. The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
2. The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.

We are 'green' merchants, utilizing clean materials repurposed for protection in the post (say that 3 times fast :-)
We wrap books, then plastic bag 'em, then bubble wrap and put in a manilla envelope or brown cardboard for security.
Your book will arrive as it is described here or you'll be issued a full refund or replacement.

Gift wrap is free and we are happy to provide a handwritten note with your word choice in with the book.
Our gift wrap is seasonal but neutral, no Santa Claus at Christmas, but an appropriately festive print suitable for all.
We are happy to provide clean, invoice and price free drop ships from colleagues or clients, just ask.

Gift certificates are available in any denomination, select the link on the order page and include the recipent's email or physical address.