A-HA! Performance: Building and Managing a Self-Motivated Workforce
Language: English
Published by WILEY, 2007
- Hardcover
- New
Seller: DeckleEdge LLC, Albuquerque, NM, U.S.A.DeckleEdge LLC
AbeBooks seller since September 28, 2023
Condition: New
£ 86.36
Quantity: 1 available
Add to basketSeller Inventory # Shelfdream047011634X
- Title
- A-HA! Performance: Building and Managing a Self-Motivated Workforce
- Author
- Walker, Douglas
- Publisher
- WILEY
- Publication year
- 2007
- Condition
- new
- Binding
- hardcover
- Language
- English
- ISBN 10
- 047011634X
- ISBN 13
- 9780470116340
"Since I wrote Choice Theory many years ago, I have come to the conclusion that there is only one major human problem: we have yet to figure out how to get along well with each other. In this book, Walker supports this conclusion with humor, creativity, and great insight. Managers who both follow his suggestions and teach them to those they manage will be rewarded with a happy and profitable workplace. And do it at less cost than the company is spending now."
––William Glasser, MD, President and founder,William Glasser Institute, and author of Choice Theory and Reality Therapy
"If ever there was a title that perfectly matched the content of a book, this is it. I have never experienced more a–ha′s from a book in my life. One of the biggest a–ha′s is that you don′t build a motivated workforce––you already have one! If you manage people––and especially if you aspire to truly lead people––then this book is required reading. Rock–solid ideas from a master on motivation."
––Joe Calloway, author of Work Like You′re Showing Off!
"An amazingly practical and prodigiously useful resource to help create and bolster a world–class sales force, but also a blueprint for better living in general. An absolute mandatory read for all my employees, not to mention friends and family members. I don′t know anyone who couldn′t benefit from applying the A–HA model. The title might be more apropos if it were ′Holy cow! Where′s this been my whole career?′"
––Robert H. Fleet, Branch Manager, National Builder Division, Countrywide Home Loans
"A–HA! Performance should be mandatory reading for every manager. Each chapter offers simple and compelling methods for building and managing a self–motivated workforce. The realistic examples presented throughout the book reinforce the steps in the A–HA model and provide the foundation for easy application to professional and personal situations."
––Ann Owens, Vice President, Total Rewards Management, QUALCOMM
"Avoiding a fight–or–flight reaction from an employee who needs coaching on improved performance or behavior changes requires the manager understand the employee′s vested interest. Walker teaches the skills required to effectively create three wins: for the company, the employee, and the manager. It′s a must–read for all leaders who want to be more proficient in getting needed performance changes from their employees by improving their own nurturing, coaching, or mentoring skills. I′m reading it for the third time and still gleaning more tips and insights. Even though it′s constructed as a managerial self–help book, it′s really an insightful, powerful textbook, and as such needs to be studied."
––Ron Cook, National Accounts Manager, 3M
"Synopsis" may belong to another edition of this title.
About the Author
Stephen Sorkin, MBA, is cofounder of A–HA! Performance Solutions, focusing on business development and marketing, while also involved with developing and delivering A–HA! Performance products and services. He has repeatedly commercialized and developed ideas into globally competing businesses, including award–winning and industry standard–setting human capital management solutions.
"About the title" may belong to another edition of this title.
DeckleEdge LLC
Albuquerque, NM, U.S.A.
AbeBooks seller since September 28, 2023
Shipping rates within U.S.A.
| Item | 5 to 14 business days | 3 to 6 business days |
|---|---|---|
| First item | £ 0.00 | £ 21.55 |
Payment methods
Specialty
All types of collectible booksSeller's business information
DeckleEdge LLC
2101 Sea Breeze St NW
Albuquerque, NM U.S.A. 87120-3325
Right of withdrawal
If you are a consumer you can withdraw from the contract in accordance with the following. Consumer means any natural person who is acting for purposes which are outside his trade, business, craft or profession.
Information regarding the right of withdrawal
Statutory right to withdraw
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good or the last lot or piece.
To exercise the right of withdrawal, electronically fill in and submit a clear statement on our website, under "My Purchases" in "My Account". We will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by e-mail) without delay.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us).
We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to withdraw from this contract.
We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back, or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to DeckleEdge LLC, Albuquerque, New Mexico, U.S.A., without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Exceptions to the right of withdrawal
The right of withdrawal does not apply to:
- The delivery of newspapers, journals or magazines with the exception of subscription contracts; and
- The supply of digital content which is not supplied on a tangible medium (e.g. on a CD or DVD) if you accepted when you placed your order that we could start to deliver it, and that you could not withdraw once delivery had started.