Research Time How Influences Consumer Behavior - Softcover

John Lok

Softcover

ISBN 13: 9798887337050

Publisher: Notion Press, 2022

Synopsis

The study of visitor decision-making in theme parks  is a multifaceted field that integrates consumer behavior, environmental psychology, and service management. While various scholars have contributed to this discourse, the specific academic framework often attributed to "Disney queue time" in the context of theme park psychology refers to the research surrounding the "Stimulus-Organism-Response" (S-O-R) model as applied to the experiential environment of themed attractions.

This framework posits that the physical and social stimuli of a park environment influence the internal psychological states of the visitor, which subsequently dictate their behavioral intentions, such as repeat visitation or willingness to spend.

The psychological factors influencing these decisions are rooted in the concept of "perceived value" and "emotional arousal." According to the literature, visitors do not merely purchase a ticket for a ride; they purchase an "experience" that must satisfy both functional and hedonic needs.

My application of psychological theory suggests that the decision-making process is mediated by the visitor's cognitive evaluation of the park's atmosphere-often referred to as "servicescapes"-and their affective response to the environment. When the environment provides high levels of stimulation (such as thematic immersion, thrill, and social interaction), the visitor experiences a positive emotional state, which increases the likelihood of positive behavioral outcomes.

Edition details

• Publisher: Notion Press
• Publication date: 2022
• Language: English
• ISBN 13: 9798887337050
• Binding: Paperback
• Number of pages: 208