There are over half a million manufacturing plants in the US and they are all focused on performance. All plants have people who work very hard but most struggle to consistently deliver optimum performance. The purpose of this book is to describe how a plant manager delivers sustained optimum performance through a new model for organizational excellence.The author builds on his extensive manufacturing and leadership experience and expertise to illustrate a simple fictional story of Charlie Hall and his plant’s journey to organizational excellence. Like most plant managers, Charlie finds himself in a challenging situation. Desperate, he begins to apply lessons he learned in combat as an Army officer. The author takes us through Charlie's journey as he leverages excellence in operations, culture, and leadership to create a new and exciting model of organizational excellence. With this combination, long-term continuous improvement and extraordinary results are achieved.
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