Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality - Softcover

Softcover

ISBN 13: 9798369348314

Publisher: Business Science Reference, 2024

Synopsis

In an era where technology and hospitality converge, the models of travel and lodging are undergoing a transformative shift known as hybrid hospitality. As modern travelers' expectations evolve and digital transformation becomes a cornerstone across industries, the infusion of technology into hospitality is not merely an option but an imperative. A comprehensive resource is needed to explore the compelling forces driving the demand for enhanced technological capabilities within hybrid hospitality, specifically focusing on artificial intelligence (AI). Utilizing Smart Technology and AI in Hybrid Tourism and Hospitality delves into various themes integral to this investigation, from delivering personalized experiences to ensuring productivity and security in global hospitality. It directs attention to the infinite business opportunities unfolding worldwide and technology's profound impact on the tourism sector. Embark on a journey through the pages of this comprehensive guide to understand why the seamless integration of technology is preferable and an essential foundation for elevating guest satisfaction and reshaping the global hospitality.

About this title

About the Authors

Sanjeev Kumar is an accomplished expert in Food and Beverage. He currently holds the positions of Professor at the Lovely Professional University, Punjab, India. With over a decade of experience in the field, food Service Industry, his research focuses on Alcoholic beverages, Event management and Sustainable Management Practices, Metaverse and Artificial Intelligence. He has published more than 35 research papers, articles and chapters in Scopus Indexed, UGC Approved and peer reviewed Journals and books. Dr. Sanjeev Kumar participated and acted as resource person in various National and International conferences, seminars, research workshops and industry talks and his work has been widely cited.

Dr. Mohammad Badruddoza Talukder is an Associate Professor at the College of Tourism and Hospitality Management at the International University of Business Agriculture and Technology (IUBAT) in Dhaka, Bangladesh. Holding a PhD from Lovely Professional University, India, he is renowned for his innovative integration of cutting-edge technologies such as Artificial Intelligence (AI), the Internet of Things (IoT), and Blockchain into tourism and hospitality management. His research explores the transformative impact of these technologies on smart tourism, cloud kitchens, and the broader industry landscape. As a prolific author, Dr. Talukder has published numerous scholarly articles and books, with forthcoming titles that address AI innovations in hospitality, the evolution of cloud kitchens, and the enhancement of digital literacy within hospitality education. His work shapes contemporary tourism and hospitality practices, skillfully marrying technological advancements with practical industry applications. Since 2008, Dr. Talukder has imparted his knowledge through a diverse array of courses in tourism and hospitality across various universities in Bangladesh.

Ana Pego holds a Ph.D. in Geography and Territorial Planning (Universidade Nova de Lisboa, Portugal), an MBA (Open University, Portugal) and a BSC in Economics (Universidade de Évora, Portugal). She is an integrated researcher at CICS Nova- Research Center in Social Sciences; in her research, she focuses on the circular economy, offshore energy, smart cities and tourism. She is a coordinator of five European projects as Erasmus and Horizon Europe. She is an author of several articles about offshore energy clusters, tourism, and the circular economy. She also collaborates with Open University in Macroeconomics and Business Management classes.

Edition details

• Publisher: Business Science Reference
• Publication date: 2024
• Language: English
• ISBN 13: 9798369348314
• Binding: Paperback
• Number of pages: 367
• Editor: Kumar Sanjeev, Talukder Mohammad Badruddoza, Pego Ana