In the landscape of security, safety, and risk management, businesses grapple with challenges that extend beyond traditional financial considerations. The identification, analysis, and control of risks are pivotal elements for a business's sustainability, yet a comprehensive understanding of these components remains elusive. Stakeholders, including students, scholars, and practitioners, yearn for a resource that not only highlights the timeliness of risk management. Cases on Security, Safety, and Risk Management is the ideal resource for businesses navigating the complex landscape of risk. It positions security and safety as integral components of successful business practices. The prevailing notion that security is merely peripheral to business operations needs to be reshaped. The challenge lies in bridging this knowledge gap and offering insights that address the intricacies of risk management, fostering a paradigm shift in how businesses approach security and safety concerns. Businesses need a comprehensive exploration that goes beyond financial considerations, encompassing the identification, analysis, evaluation, mitigation, and control of risks that profoundly impact their survival and prosperity. This book, with its research-based case studies, provides practical wisdom and offers tangible solutions to the intricate security issues that businesses encounter. Whether you're a student seeking deeper insights, a scholar in pursuit of cutting-edge research cases, or a practitioner aiming to enhance your risk analysis and decision-making skills, this book is an invaluable resource. It not only addresses the nuances of risk management but also reshapes the narrative, positioning security and safety at the forefront of successful business operations.
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Aleksandra Zając is a social scientist specialising in security studies. She holds master degrees in International Relations and in Philosophy. She earned her PhD in 2019 based on a dissertation about customer orientation and improvement of services of the Polish Police. From 2016 until 2021 she worked as an Assistant Professor at the State University of Applied Sciences in Racibórz, Poland, teaching both security professionals (policemen, prison and border guards, soldiers) and civilians. From 2022 to 2024 she worked as Researcher at the American Institute of Applied Sciences in Switzerland, building research capacities of the school. In May 2024 she became Chancellor of Swiss Institute of Management and Sciences. Beyond academia her professional experience include Anti Money-Laundering and paralegal services for business. She also served as United Nation Junior Legal Expert on Poland (2021).
Giuseppe Catenazzo is the Head of Research & Adjunct Lecturer at AUS American Institute of Applied Sciences in Switzerland. He also teaches Market Research & Consumer Behaviour, Economics & Management, Operations Management and Statistics at several institutions in Switzerland. Giuseppe is an Italian and Swiss citizen. He studied in France, Italy, Switzerland, and the United Kingdom and speaks several languages. Dr Catenazzo is also an editor of international research books; his research on quality perceptions, service recovery, and complaining behavior has been published in Production Planning and Control, International Journal of Quality and Reliability Management, and the Journal of Consumer Satisfaction, Dissatisfaction & Complaining Behavior.
Emmanuel Fragnière , CIA (Certified Internal Auditor), is a professor of service science at the University of Applied Sciences of Western Switzerland – HEG Valais. His research focuses on the development of risk management models for decision-makers in the service sector. He has published several papers in academic journals, including Environmental Modelling and Assessment, Interfaces, Management Science and Service Science. He is the co-author (with George Sullivan) of the book Risk Management: Safeguarding Company Assets (Fifty-Minute Crisp Series, November 2006).
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