Cases on Information Systems Service Management - Hardcover

Hardcover

ISBN 13: 9798337323527

Publisher: IGI Global, 2025

Synopsis

Information systems service management (ISSM) plays a crucial role in ensuring the efficient and reliable delivery of IT services that support organizational strategies. By adopting structured frameworks organizations can enhance service quality, reduce downtime, and align IT operations with business goals. Real-world case studies provide valuable insights into how various institutions successfully implement ISSM strategies to address challenges like service delivery, incident response, and operational practices. Further research into case studies may highlight the transformative impact of ISSM in digital excellence and service performance. Cases on Information Systems Service Management explores case studies related to the implementation of information systems into business management sectors. It examines the utilization of technology for enhanced security, manufacturing practices, and data management. This book covers topics such as cloud computing, cybersecurity, and software development, and is a useful resource for business owners, computer engineers, academicians, researchers, and data scientists.

About this title

About the Author

Rahul Patel is a seasoned Educator, Author, and practitioner in Information Technology Management and Cyber Security with over 25 years of experience. Rahul Patel holds a PhD in Management of Information Systems from Northcentral University and professional cybersecurity certifications CISM and CISSP. Currently Rahul Patel is associated with Illinois Institute of Technology and University of Arizona Global Campus.

Edition details

• Publisher: IGI Global
• Publication date: 2025
• Language: English
• ISBN 13: 9798337323527
• Binding: Hardcover
• Number of pages: 350
• Editor: Patel Rahul K.