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Contemporary Local Public Management Service Delivery Effectiveness for 2025 and Beyond: A B-PESTLE (Biblical, Political, Social, Technological, Legalistic, and Environmental) Framework Approach - Softcover
Synopsis
"Contemporary Local Public Management Service Delivery Effectiveness for 2025 and Beyond: A B-PESTLE Framework Approach" presents an incisive examination of the complexities surrounding local public management in an ever-evolving socio-economic landscape. This work pivots on the B-PESTLE framework, which encompasses Biblical, Political, Social, Technological, Legalistic, and Environmental dimensions, offering a comprehensive lens through which to analyze public service delivery effectiveness. The authors emphasize the need for a multidimensional approach, arguing that effective service delivery is not only a function of operational efficiency but also of contextual awareness and adaptability to a myriad of influencing factors.
In an increasingly interconnected world, local public managers are confronted with challenges that demand a nuanced understanding of diverse societal influences. The text contends that a failure to incorporate the B-PESTLE dimensions into strategic planning can lead to misguided policies and ineffective services, fostering disillusionment among constituents. By drawing on empirical case studies and foundational theories, the authors substantiate their claims, providing practitioners with a robust framework for informed decision-making. The call for integrating these multifaceted perspectives is both timely and critical, as local governments seek to enhance service delivery in the face of growing citizen expectations and technological advancements.
Moreover, the work critiques traditional paradigms of public management, advocating for an evolutionary mindset that embraces flexibility and resilience. As service delivery mechanisms undergo transformations influenced by technological innovation and shifting social norms, adherence to the B-PESTLE framework not only equips local managers with analytical tools but also proactively prepares them for emerging challenges. In sum, this authoritative text serves as an essential guide for policymakers and public administrators aiming to navigate the complexities of service delivery effectively, ensuring relevance and responsiveness in the 2025 landscape and beyond.
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