If you are starting in or thinking of any customer service job, this is the right book for you. It will help you be comfortable with customer calls right away; it will also give you the tools to excel and you will learn how to handle the most difficult of situations.
Even if you have some experience, you may still find it useful, especially around handling critical calls. The calls are often the most difficult and critical part of any service and learning how to do it the right way will help you out and make you more effective in your job.
"synopsis" may belong to another edition of this title.
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: New. Seller Inventory # 51005101-n
Seller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Paperback. Condition: new. Paperback. If you are starting in or thinking of any customer service job, this is the right book for you. It will help you be comfortable with customer calls right away; it will also give you the tools to excel and you will learn how to handle the most difficult of situations.Even if you have some experience, you may still find it useful, especially around handling critical calls. The calls are often the most difficult and critical part of any service and learning how to do it the right way will help you out and make you more effective in your job. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798294154134
Seller: PBShop.store US, Wood Dale, IL, U.S.A.
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798294154134
Seller: GreatBookPrices, Columbia, MD, U.S.A.
Condition: As New. Unread book in perfect condition. Seller Inventory # 51005101
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798294154134
Quantity: Over 20 available
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: New. Seller Inventory # 51005101-n
Quantity: Over 20 available
Seller: GreatBookPricesUK, Woodford Green, United Kingdom
Condition: As New. Unread book in perfect condition. Seller Inventory # 51005101
Quantity: Over 20 available
Seller: CitiRetail, Stevenage, United Kingdom
Paperback. Condition: new. Paperback. If you are starting in or thinking of any customer service job, this is the right book for you. It will help you be comfortable with customer calls right away; it will also give you the tools to excel and you will learn how to handle the most difficult of situations.Even if you have some experience, you may still find it useful, especially around handling critical calls. The calls are often the most difficult and critical part of any service and learning how to do it the right way will help you out and make you more effective in your job. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798294154134
Quantity: 1 available