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The Coaching Playbook: Lead with Heart. Coach with Clarity: 1 (Coaching Playbook For Modern Times) - Softcover
Book 1 of 2: Coaching Playbook For Modern Times
Synopsis
Nobody trained you. They promoted you.
You were the best server. The fastest cook. The one who never called out. So somebody handed you a set of keys and a schedule and walked away.
Then they judged you quietly for not being good at a job nobody taught you.
Gallup reports that fewer than half of all managers anywhere have ever received formal management training. You are not bad at this. You were never shown how.
This is the book nobody handed you.
The Coaching Playbook is not a management theory book. It is a field guide for real people in real operations, built for a Saturday night when half the team is new, the ticket rail is full, and everything you learned in the last training meeting has evaporated.
It gives you two systems you can run starting tomorrow.
THE COACHING LOOP Observe. Coach. Apply. Review. Repeat.
Five steps that make a behavior stick across shifts, across managers, and across locations. This is what you run instead of waiting until you are angry enough to finally say something. Grounded in behavioral science. Designed for a floor where nothing goes according to plan.
THE S.H.I.F.T. SEQUENCE See it. Hear it. Install it. Frame it. Transfer it.
For the operator who is tired of fixing the same breakdown twice. The most common mistake in operations is installing a solution before you understand the failure. S.H.I.F.T. is how you stop doing that.
Inside you will learn how to:
Build trust with a team that has been burned by the last three managers. Correct someone without crushing them. Hold a standard without becoming the villain. Coach the person above you, which nobody wants to talk about and everybody needs. Run a rollout that survives past week two. Turn coaching from something soft into something that shows up on the P and L.
Every chapter ends with one thing you can run on your next shift. Not a principle. A move.
Who this is for
Restaurant managers. Shift leads. Kitchen managers. Retail store managers. New GMs. Anybody who was great on the floor and then got handed a team with no manual.
Not consultants. Not boardrooms. This was written from the walk in cooler.
About the series
The Coaching Playbook is book one of The Coaching Playbook for Modern Times.
Book one gives you the system. Book two, Set the Tone, gives you the words. The pre shift that decides the whole night. The correction you have been avoiding for three weeks. The bad actor everybody knows about except the schedule. The team you inherited and did not choose.
Read them in order or read them apart. They hold either way.
Command gets compliance. Coaching builds capability.
You do not need a title to lead. You need behavior that sticks.
Your team isn't broken. Your system is.
Built for real operators.
"synopsis" may belong to another edition of this title.
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The Coaching Playbook (Paperback)
Print on DemandSeller: Grand Eagle Retail, Bensenville, IL, U.S.A.
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Paperback. Condition: new. Paperback. Nobody trained you. They promoted you.You were the best server. The fastest cook. The one who never called out. So somebody handed you a set of keys and a schedule and walked away.Then they judged you quietly for not being good at a job nobody taught you.Gallup reports that fewer than half of all managers anywhere have ever received formal management training. You are not bad at this. You were never shown how.This is the book nobody handed you.The Coaching Playbook is not a management theory book. It is a field guide for real people in real operations, built for a Saturday night when half the team is new, the ticket rail is full, and everything you learned in the last training meeting has evaporated.It gives you two systems you can run starting tomorrow.THE COACHING LOOP Observe. Coach. Apply. Review. Repeat.Five steps that make a behavior stick across shifts, across managers, and across locations. This is what you run instead of waiting until you are angry enough to finally say something. Grounded in behavioral science. Designed for a floor where nothing goes according to plan.THE S.H.I.F.T. SEQUENCE See it. Hear it. Install it. Frame it. Transfer it.For the operator who is tired of fixing the same breakdown twice. The most common mistake in operations is installing a solution before you understand the failure. S.H.I.F.T. is how you stop doing that.Inside you will learn how to: Build trust with a team that has been burned by the last three managers. Correct someone without crushing them. Hold a standard without becoming the villain. Coach the person above you, which nobody wants to talk about and everybody needs. Run a rollout that survives past week two. Turn coaching from something soft into something that shows up on the P and L.Every chapter ends with one thing you can run on your next shift. Not a principle. A move.Who this is forRestaurant managers. Shift leads. Kitchen managers. Retail store managers. New GMs. Anybody who was great on the floor and then got handed a team with no manual.Not consultants. Not boardrooms. This was written from the walk in cooler.About the seriesThe Coaching Playbook is book one of The Coaching Playbook for Modern Times.Book one gives you the system. Book two, Set the Tone, gives you the words. The pre shift that decides the whole night. The correction you have been avoiding for three weeks. The bad actor everybody knows about except the schedule. The team you inherited and did not choose.Read them in order or read them apart. They hold either way.Command gets compliance. Coaching builds capability.You do not need a title to lead. You need behavior that sticks.Your team isn't broken. Your system is.Built for real operators. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798287982355
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The Coaching Playbook: Lead with Heart. Coach with Clarity (Coaching Playbook For Modern Times)
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The Coaching Playbook
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The Coaching Playbook
Seller: PBShop.store UK, Fairford, GLOS, United Kingdom
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The Coaching Playbook (Paperback)
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Paperback. Condition: new. Paperback. The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay LaugierRestaurant and food service managers don't need more theory. They need a system that works during a Saturday dinner rush when half the team is new and the GM is watching.This is that system.Written specifically for food service leaders, restaurant managers, and hospitality supervisors who are done guessing, The Coaching Playbook gives you a full behavior-based framework to build team trust, cut turnover, and lead with purpose even when you're not the one with the title.Inside You'll Learn: How to run daily pre-shift huddles that build restaurant and food service culture in 5 minutesThe Coaching Loop: a 5-step system that turns new behaviors into permanent habitsBehavior scoreboards, coaching logs, and shift rituals that actually holdScripts for real-world feedback with no corporate jargonHow to lead up, down, and sideways in a food service environment without a titleThe emotional side of leadership: Ted Lasso's heart, Shorsey's fireBuilt For: Restaurant managers, food service directors, and hospitality shift leadsFood service operators dealing with high turnover and low moraleMulti-unit managers who need systems that transfer across locationsAnyone coaching a frontline team in restaurants, food service, healthcare, or educationReal Results From Real Operators: 40 to 60 percent reductions in staff turnoverFaster onboarding and stronger team trustHigher guest satisfaction without adding headcount or costLess chaos. More connection. Clearer standards."You're not just running a shift. You're shaping a culture. This playbook shows you how, one behavior at a time."If you lead a restaurant or food service team, this book was written for you. Grab your copy today.About the AuthorClay Laugier is a leadership coach, executive consultant, and author with over 20 years leading teams in restaurants, food service, and frontline operations across the Hudson Valley and beyond.He built his career inside the industry, working every level from the floor to the GM chair, before founding Clay Laugier Ventures to help restaurant owners and food service operators build the human systems that actually hold under pressure.The Coaching Playbook is his first book. It distills 20 years of real-world coaching into a practical system any restaurant or food service leader can run starting tomorrow.Clay works directly with food service operators through consulting, coaching, and workshops. He lives in Red Hook, New York. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798287982355
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The Coaching Playbook : Lead with Heart. Coach with Clarity
Seller: AHA-BUCH GmbH, Einbeck, Germany
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Taschenbuch. Condition: Neu. Neuware - The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay LaugierRestaurant and food service managers don't need more theory. They need a system that works during a Saturday dinner rush when half the team is new and the GM is watching.This is that system.Written specifically for food service leaders, restaurant managers, and hospitality supervisors who are done guessing, The Coaching Playbook gives you a full behavior-based framework to build team trust, cut turnover, and lead with purpose even when you're not the one with the title.Inside You'll Learn: - How to run daily pre-shift huddles that build restaurant and food service culture in 5 minutes- The Coaching Loop: a 5-step system that turns new behaviors into permanent habits- Behavior scoreboards, coaching logs, and shift rituals that actually hold- Scripts for real-world feedback with no corporate jargon- How to lead up, down, and sideways in a food service environment without a title- The emotional side of leadership: Ted Lasso's heart, Shorsey's fireBuilt For: - Restaurant managers, food service directors, and hospitality shift leads- Food service operators dealing with high turnover and low morale- Multi-unit managers who need systems that transfer across locations- Anyone coaching a frontline team in restaurants, food service, healthcare, or educationReal Results From Real Operators: - 40 to 60 percent reductions in staff turnover- Faster onboarding and stronger team trust- Higher guest satisfaction without adding headcount or cost- Less chaos. More connection. Clearer standards.'You're not just running a shift. You're shaping a culture. This playbook shows you how, one behavior at a time.'If you lead a restaurant or food service team, this book was written for you. Grab your copy today.About the AuthorClay Laugier is a leadership coach, executive consultant, and author with over 20 years leading teams in restaurants, food service, and frontline operations across the Hudson Valley and beyond.He built his career inside the industry, working every level from the floor to the GM chair, before founding Clay Laugier Ventures to help restaurant owners and food service operators build the human systems that actually hold under pressure.The Coaching Playbook is his first book. It distills 20 years of real-world coaching into a practical system any restaurant or food service leader can run starting tomorrow.Clay works directly with food service operators through consulting, coaching, and workshops. He lives in Red Hook, New York. Seller Inventory # 9798287982355