Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide - Softcover
Book 5 of 5: Engagement Management
Synopsis
The role of the ServiceNow Engagement Manager has evolved into one of the most critical success factors in modern digital transformation initiatives. Beyond technical understanding, this role demands strong stakeholder management, delivery governance, value realization, and the ability to align platform capabilities with business outcomes. The Certified ServiceNow Engagement Manager (TMA-CSEM) has been designed to formalize and elevate these competencies.
This book is part of the TecMan Academy ServiceNow Professional Certification Series, created to address a growing industry need: professionals who can successfully lead ServiceNow engagements from initiation to value realization. It is not intended to be a purely technical guide, nor is it a generic project management reference. Instead, it focuses on the intersection of strategy, delivery, governance, and customer success within ServiceNow programs.
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Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide
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Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide (Paperback)
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Paperback. Condition: new. Paperback. The role of the ServiceNow Engagement Manager has evolved into one of the most critical success factors in modern digital transformation initiatives. Beyond technical understanding, this role demands strong stakeholder management, delivery governance, value realization, and the ability to align platform capabilities with business outcomes. The Certified ServiceNow Engagement Manager (TMA-CSEM) has been designed to formalize and elevate these competencies. This book is part of the TecMan Academy ServiceNow Professional Certification Series, created to address a growing industry need: professionals who can successfully lead ServiceNow engagements from initiation to value realization. It is not intended to be a purely technical guide, nor is it a generic project management reference. Instead, it focuses on the intersection of strategy, delivery, governance, and customer success within ServiceNow programs. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798247511908
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Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide
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Certified ServiceNow Engagement Manager (TMA-CSEM) Professional Guide (Paperback)
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Paperback. Condition: new. Paperback. The role of the ServiceNow Engagement Manager has evolved into one of the most critical success factors in modern digital transformation initiatives. Beyond technical understanding, this role demands strong stakeholder management, delivery governance, value realization, and the ability to align platform capabilities with business outcomes. The Certified ServiceNow Engagement Manager (TMA-CSEM) has been designed to formalize and elevate these competencies. This book is part of the TecMan Academy ServiceNow Professional Certification Series, created to address a growing industry need: professionals who can successfully lead ServiceNow engagements from initiation to value realization. It is not intended to be a purely technical guide, nor is it a generic project management reference. Instead, it focuses on the intersection of strategy, delivery, governance, and customer success within ServiceNow programs. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798247511908
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