They Won the Power War. Now They're Losing Their Minds.
Sarah stares at her screen: 147 browser tabs, 23 white-papers, 14 vendor comparison spreadsheets, and 3,247 unread Slack messages about the CRM evaluation she's leading. She knows more about these solutions than the salespeople pitching them. She's never been more informed. She's never been more empowered.
She's never been more overwhelmed.
Welcome to the informed buyer paradox. Professional buyers have unprecedented access to information, sophisticated frameworks, and organisational authority. They control the process. They hold all the cards.
Yet 73% are experiencing burnout. 77% rate their last purchase as "extremely complex or difficult." And 43% of enterprise purchases end in no decision-not competitor wins, just paralysis.
The Revolution Nobody Prepared For
The Empowerment Trap is the first book to tell the complete story of B2B buying from the buyer's perspective-including the parts the empowerment narrative left out.
Gari Johnson spent four decades at IBM, Oracle, Salesforce, and Zendesk, watching the power shift happen. He wasn't just selling to buyers-he was working with procurement teams, building the systems they use, and observing how victory created unexpected casualties.
What You'll Discover:
From Order-Takers to Orchestrators
This isn't seller propaganda or buyer cheerleading. It's an honest examination of how professional purchasing evolved from administrative function to strategic discipline-and why that evolution came with a bill nobody expected.
Johnson traces the journey from Peter Kraljic's procurement revolution through COVID's acceleration of digital transformation, revealing how each advance in buyer capability created new complexities. You'll meet procurement directors navigating impossible expectations and strategic buyers discovering that controlling everything doesn't mean understanding anything.
Written with Intelligence and Empathy
Johnson brings sharp wit and rigorous analysis to understanding buyer challenges, validating frustrations, and offering genuine insight into what needs to change. This book treats procurement professionals as what they've become: strategic partners struggling under impossible expectations.
The buyer awakening isn't slowing down. Understanding what's actually happening-beyond the empowerment marketing-isn't optional anymore. This is the book that finally tells the buyer's story. Including the parts that hurt.
"synopsis" may belong to another edition of this title.
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Paperback. Condition: new. Paperback. They Won the Power War. Now They're Losing Their Minds.Sarah stares at her screen: 147 browser tabs, 23 white-papers, 14 vendor comparison spreadsheets, and 3,247 unread Slack messages about the CRM evaluation she's leading. She knows more about these solutions than the salespeople pitching them. She's never been more informed. She's never been more empowered.She's never been more overwhelmed.Welcome to the informed buyer paradox. Professional buyers have unprecedented access to information, sophisticated frameworks, and organisational authority. They control the process. They hold all the cards.Yet 73% are experiencing burnout. 77% rate their last purchase as "extremely complex or difficult." And 43% of enterprise purchases end in no decision-not competitor wins, just paralysis.The Revolution Nobody Prepared ForThe Empowerment Trap is the first book to tell the complete story of B2B buying from the buyer's perspective-including the parts the empowerment narrative left out.Gari Johnson spent four decades at IBM, Oracle, Salesforce, and Zendesk, watching the power shift happen. He wasn't just selling to buyers-he was working with procurement teams, building the systems they use, and observing how victory created unexpected casualties.What You'll Discover: Why did the information asymmetry collapse create more problems than it solvedHow buying committees evolved from risk distribution to decision paralysisThe mental health crisis organisations refuse to acknowledgeWhy the adversarial model damages both sides and what's replacing itHow AI is transforming procurement while raising questions nobody's answeringThe community revolution, where buyers coordinate negotiations in real timeFrom Order-Takers to OrchestratorsThis isn't seller propaganda or buyer cheerleading. It's an honest examination of how professional purchasing evolved from administrative function to strategic discipline-and why that evolution came with a bill nobody expected.Johnson traces the journey from Peter Kraljic's procurement revolution through COVID's acceleration of digital transformation, revealing how each advance in buyer capability created new complexities. You'll meet procurement directors navigating impossible expectations and strategic buyers discovering that controlling everything doesn't mean understanding anything.Written with Intelligence and EmpathyJohnson brings sharp wit and rigorous analysis to understanding buyer challenges, validating frustrations, and offering genuine insight into what needs to change. This book treats procurement professionals as what they've become: strategic partners struggling under impossible expectations.Perfect For: Procurement professionals seeking validation and sustainable strategiesSales leaders who need to understand how buyers experience the processExecutives addressing partnership dynamics and procurement burnoutAnyone navigating modern B2B purchasing and wondering why it feels harder than everThe buyer awakening isn't slowing down. Understanding what's actually happening-beyond the empowerment marketing-isn't optional anymore. This is the book that finally tells the buyer's story. Including the parts that hurt. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798232719388
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Taschenbuch. Condition: Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - They Won the Power War. Now They're Losing Their Minds.Sarah stares at her screen: 147 browser tabs, 23 white-papers, 14 vendor comparison spreadsheets, and 3,247 unread Slack messages about the CRM evaluation she's leading. She knows more about these solutions than the salespeople pitching them. She's never been more informed. She's never been more empowered.She's never been more overwhelmed.Welcome to the informed buyer paradox. Professional buyers have unprecedented access to information, sophisticated frameworks, and organisational authority. They control the process. They hold all the cards.Yet 73% are experiencing burnout. 77% rate their last purchase as 'extremely complex or difficult.' And 43% of enterprise purchases end in no decision-not competitor wins, just paralysis.The Revolution Nobody Prepared ForThe Empowerment Trap is the first book to tell the complete story of B2B buying from the buyer's perspective-including the parts the empowerment narrative left out.Gari Johnson spent four decades at IBM, Oracle, Salesforce, and Zendesk, watching the power shift happen. He wasn't just selling to buyers-he was working with procurement teams, building the systems they use, and observing how victory created unexpected casualties.What You'll Discover:Why did the information asymmetry collapse create more problems than it solvedHow buying committees evolved from risk distribution to decision paralysisThe mental health crisis organisations refuse to acknowledgeWhy the adversarial model damages both sides and what's replacing itHow AI is transforming procurement while raising questions nobody's answeringThe community revolution, where buyers coordinate negotiations in real timeFrom Order-Takers to OrchestratorsThis isn't seller propaganda or buyer cheerleading. It's an honest examination of how professional purchasing evolved from administrative function to strategic discipline-and why that evolution came with a bill nobody expected.Johnson traces the journey from Peter Kraljic's procurement revolution through COVID's acceleration of digital transformation, revealing how each advance in buyer capability created new complexities. You'll meet procurement directors navigating impossible expectations and strategic buyers discovering that controlling everything doesn't mean understanding anything.Written with Intelligence and EmpathyJohnson brings sharp wit and rigorous analysis to understanding buyer challenges, validating frustrations, and offering genuine insight into what needs to change. This book treats procurement professionals as what they've become: strategic partners struggling under impossible expectations.The buyer awakening isn't slowing down. Understanding what's actually happening-beyond the empowerment marketing-isn't optional anymore. This is the book that finally tells the buyer's story. Including the parts that hurt. Seller Inventory # 9798232719388
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Taschenbuch. Condition: Neu. The Empowerment Trap | Gari Johnson | Taschenbuch | The Revenue Renaissance | Englisch | 2026 | Gari Johnson | EAN 9798232719388 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu Print on Demand. Seller Inventory # 134425191