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Synopsis
Эта книга всесторонне рассматривает общение и конфликтологию
Она изучает структуру общения, контроль эмоций и открытость. Уделено внимание принципам коммуникации и вежливости, влиянию манипуляций и стратегиям защиты от них.
Книга также изучает внутриличностные и межличностные конфликты, их причины, классификации и способы разрешения.
Вы найдете ответы на такие вопросы:
Как правильно общаться с партнером?
Как защититься от манипуляций?
Как образуются конфликты?
Какие стратегии можно использовать в конфликте?
Общение - это главный инструмент для выстраивания отношений. Общайтесь без конфликтов!
"synopsis" may belong to another edition of this title.
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