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Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It - Hardcover
Synopsis
To future-proof your business, you need to do more than merely offer high quality and great service. You need to become Ridiculously Easy to Do Business With. This practical guide offers over two dozen categories of policies and behaviors that cause “friction” (frustration) for your customers and clients. If left unaddressed, you will undoubtedly see a steady exodus of customers as they seek more accommodating and aligned alternatives. Translation: Customer will leave you for competitors if you give them a reason to.
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Ridiculously Easy to Do Business With - A Practical Guide to Giving Customers What They Want, How and When They Want It
Published by
Classified Press (edition First Edition), 2024
ISBN 13: 9798218403652
Used
Hardcover
First Edition
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. Kirby Evans (illustrator). First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # ACI4GMINH9-11-1-29