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Customer-Centric Strategy: Winning Markets Through Superior Customer Value and Experience: 9 (THE FUTURE-READY BUSINESS SERIES™) - Softcover
Book 9 of 10: THE FUTURE-READY BUSINESS SERIES?
Synopsis
Your Strategy Was Perfect. Your Customers Left Anyway.
If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone — and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks — not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.
Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced — no invented statistics, no fabricated case studies, ever.
- 13 proprietary frameworks, from the Customer Value Bridge to the Trust Equation
- A 10-dimension Customer Value Gap Scorecard to diagnose your organization honestly
- A CFO-ready ROI model — built for your data, not someone else's benchmark
- Real, cited research (Bain, Kahneman, Harvard Business Review) — zero fabricated data
- Book 9 of The Future-Ready Business Series™, written by Dr. Agus Masrianto, creator of the DMUI framework
Stop hoping your strategy reaches your customers. Build the bridge that guarantees it does — buy your copy today.
"synopsis" may belong to another edition of this title.
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Customer-Centric Strategy (Paperback)
Print on DemandSeller: Grand Eagle Retail, Bensenville, IL, U.S.A.
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Paperback. Condition: new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798189659003
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Customer-Centric Strategy: Winning Markets Through Superior Customer Value and Experience (THE FUTURE-READY BUSINESS SERIES?)
Print on DemandSeller: California Books, Miami, FL, U.S.A.
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Customer-Centric Strategy
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PAP. Condition: New. New Book. Shipped from UK. Established seller since 2000. Seller Inventory # L2-9798189659003
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Customer-Centric Strategy : Winning Markets Through Superior Customer Value and Experience
Seller: AHA-BUCH GmbH, Einbeck, Germany
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Taschenbuch. Condition: Neu. Neuware - Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.- 13 proprietary frameworks, from the Customer Value Bridge to the Trust Equation- A 10-dimension Customer Value Gap Scorecard to diagnose your organization honestly- A CFO-ready ROI model - built for your data, not someone else's benchmark- Real, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated data- Book 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. Seller Inventory # 9798189659003
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Customer-Centric Strategy (Paperback)
Print on DemandSeller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798189659003
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