Items related to SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers...
SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers Through Exceptional Experiences: 8 (The Future-Ready Marketing Series™) - Softcover
Book 8 of 12: The Future-Ready Marketing Series?
Synopsis
Stop Losing the Customers You Fought Hardest to Win
Your sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem — sales and CX running as two separate companies — and gives you six field-tested frameworks to fix it, not just diagnose it.
This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers — not a borrowed statistic nobody can trace.
- Six original frameworks, from Revenue Engine to Loyalty & Advocacy
- Five independently verified global case studies across three continents
- A 90-day playbook (with a solo-founder track built in)
- A standing checklist for every sales-CX alignment decision going forward
- Zero unverified statistics — every claim sourced or clearly labeled
Written by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.
Get your copy today — and stop letting the handoff between sales and service cost you the customers you worked hardest to win.
"synopsis" may belong to another edition of this title.
Search results for SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers...
Stock Image
Sales & Customer Experience (Paperback)
Print on DemandSeller: Grand Eagle Retail, Bensenville, IL, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.Six original frameworks, from Revenue Engine to Loyalty & AdvocacyFive independently verified global case studies across three continentsA 90-day playbook (with a solo-founder track built in)A standing checklist for every sales-CX alignment decision going forwardZero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9798173157874
Stock Image
Sales and Customer Experience
Print on DemandSeller: PBShop.store US, Wood Dale, IL, U.S.A.
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798173157874
Stock Image
Sales and Customer Experience
Print on DemandSeller: PBShop.store UK, Fairford, GLOS, United Kingdom
Seller rating 5 out of 5 stars
PAP. Condition: New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. Seller Inventory # L0-9798173157874
Buy New
£ 17.56
£ 3.29 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: Over 20 available
Stock Image
SALES & CUSTOMER EXPERIENCE: Creating Loyal Customers Through Exceptional Experiences (The Future-Ready Marketing Series?)
Print on DemandSeller: California Books, Miami, FL, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Print on Demand. Seller Inventory # I-9798173157874
Stock Image
Sales & Customer Experience (Paperback)
Print on DemandSeller: CitiRetail, Stevenage, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: new. Paperback. Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar? Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.Six original frameworks, from Revenue Engine to Loyalty & AdvocacyFive independently verified global case studies across three continentsA 90-day playbook (with a solo-founder track built in)A standing checklist for every sales-CX alignment decision going forwardZero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9798173157874
Buy New
£ 20.99
£ 37 shipping
Ships from United Kingdom to U.S.A.
Ships from United Kingdom to U.S.A.
Quantity: 1 available
Seller Image
Sales & Customer Experience : Creating Loyal Customers Through Exceptional Experiences
Published by
Amazon Digital Services LLC - Kdp Sep 2026, 2026
ISBN 13: 9798173157874
New
Taschenbuch
Seller: AHA-BUCH GmbH, Einbeck, Germany
Seller rating 5 out of 5 stars
Taschenbuch. Condition: Neu. Neuware - Stop Losing the Customers You Fought Hardest to WinYour sales team just closed the deal of the quarter. Three days later, the new customer is on the phone with support, repeating promises nobody wrote down. Sound familiar Sales & Customer Experience names the real problem - sales and CX running as two separate companies - and gives you six field-tested frameworks to fix it, not just diagnose it.This isn't another book of vague alignment advice. It's built on sales and customer experience alignment principles verified against five real companies (including one honest failure), with a customer lifetime value framework you calculate from your own numbers - not a borrowed statistic nobody can trace.- Six original frameworks, from Revenue Engine to Loyalty & Advocacy- Five independently verified global case studies across three continents- A 90-day playbook (with a solo-founder track built in)- A standing checklist for every sales-CX alignment decision going forward- Zero unverified statistics - every claim sourced or clearly labeledWritten by Dr. Agus Masrianto, drawing on 25+ years inside a global conglomerate.Get your copy today - and stop letting the handoff between sales and service cost you the customers you worked hardest to win. Seller Inventory # 9798173157874