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Multidimensional Analysis of Conversational Telephone Speech (T-Labs Series in Telecommunication Services) - Softcover

Book 23 of 37: T-Labs Series in Telecommunication Services

Köster, Friedemann

 
9789811353468: Multidimensional Analysis of Conversational Telephone Speech (T-Labs Series in Telecommunication Services)
Softcover
ISBN 10: 9811353468 ISBN 13: 9789811353468
Publisher: Springer, 2018

Synopsis

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems.  

"synopsis" may belong to another edition of this title.

About the Author

Friedemann Köster studied Industrial Engineering at the Christian-Albrechts-University of Kiel. In 2012 he finished his studies and received his Dipl.-Wirtsch.-Ing. degree. From 2012 until 2017 he was working as a research assistant at the Quality and Usability Lab of Deutsche Telekom Laboratories, TU-Berlin, where he received a Phd degree in the field of quality.

From the Back Cover

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech. For this, a conversation is separated into three individual conversational phases (listening, speaking, and interaction), and for each phase corresponding perceptual dimensions are identified. A new analytic test method allows gathering dimension ratings from non-expert test subjects in a direct way. The identification of the perceptual dimensions and the new test method are validated in two sophisticated conversational experiments. The dimension scores gathered with the new test method are used to determine the quality of each conversational phase, and the qualities of the three phases, in turn, are combined for overall conversational quality modeling. The conducted fundamental research forms the basis for the development of a preliminary new instrumental diagnostic conversational quality model. This multidimensional analysis of conversational telephone speech is a major landmark towards deeply analyzing conversational speech quality for diagnosis and optimization of telecommunication systems.  

"About this title" may belong to another edition of this title.

Publisher
Springer
Publication date
2018
Language
English
ISBN 10 
9811353468
ISBN 13 
9789811353468
Binding
Paperback
Number of pages
197