Items related to Action Steps: Strategies and Action Steps to Delight...
Action Steps: Strategies and Action Steps to Delight Your Customers Now! (Up! Your Service) - Softcover
Synopsis
Strategies and action steps to delight your customers now! Build a mindset and a toolset to bring your service UP! develop a service culture that sizzles and succeeds. apply proven techniques to get closer to your customers. Polish your perception points to create positive impressions. Leverage customer value dimensions for long-term profits. Achieve surprising and unbelievable service standards. Increase customer loyalty with effective service recovery. Discover the hidden power in service guarantees.
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About the Author
Ron Kaufman is author of the New York Times and USA Today bestseller, Uplifting Service: The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet. For more than two decades, Ron has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world's most sought-after educators, consultants, thought leaders, and customer service speakers in achieving superior service. Ron works with a successful clientele of government agencies and multinational corporations. He delivers powerful insights and global best practices enabling organizations to gain a sustainable advantage through service. Ron's methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline. Ron is a columnist at Bloomberg BusinessWeek. He is the author of fifteen books on service, business, and inspiration. He has been featured in the Wall Street Journal, the New York Times, and USA Today.
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Up! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services 01/03/2002, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
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Up! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services 01/03/2002, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Softcover
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Seller rating 5 out of 5 stars
Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9789810529598
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Action Steps: Strategies and Action Steps to Delight Your Customers Now! (Up! Your Service)
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Paperback
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Action Steps: Strategies and Action Steps to Delight Your Customers Now! (Up! Your Service)
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Softcover
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Condition: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Signed by Author(Unverified). Seller Inventory # wbs9346631928
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Up! Your Service Action Steps : Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Softcover
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Up! Your Service Action Steps : Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.
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Condition: Good. Used book that is in clean, average condition without any missing pages. Seller Inventory # 51323616-75
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Up! Your Service Action Steps : Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Softcover
Seller: Better World Books: West, Reno, NV, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Used book that is in excellent condition. May show signs of wear or have minor defects. Seller Inventory # 48604240-6
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Up! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now!
Published by
Kaufman Professional Services, 2002
ISBN 10: 9810529597
ISBN 13: 9789810529598
Used
Paperback
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
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Paperback. Condition: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.55. Seller Inventory # G9810529597I4N10
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Up! Your Service Action Steps. Strategies and Action Steps to Delight Your Customers Now. Signed by Ron Kaufman.
Published by
AUFMAN PROFESSIONAL SERV, 2005
ISBN 10: 9810529597
ISBN 13: 9789810529598
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Softcover
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Condition: Wie neu - gebraucht. Broschiert Sehr guter Zustand Up! Your Service Action Steps: Strategies and Action Steps to Delight Your Customers Now! Signed by the author Zustand: 5, Wie neu - gebraucht, Broschiert AUFMAN PROFESSIONAL SERV , 2005 , Up! Your Service Action Steps. Strategies and Action Steps to Delight Your Customers Now. Signed by Ron Kaufman., Ron Kaufman. Signed. Seller Inventory # BU366842
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