How to Become a Successsful Manager: Not Hard-Core Knowledge but Care & Empathy Can Make You One - Softcover

Assey, Gerard

Softcover

ISBN 10: 9381384541 ISBN 13: 9789381384541

Publisher: Pustak Mahal, 2014

Synopsis

The book details the basics of Frontline Sales Management and broadly covers all aspects of managerial skills presented by a veteran with over two decades experience in sales and sales management with topics ranging from: *Managing oneself in terms of time and priorities to setting goals *Interviewing sales personnel, importance of training *Conducting training workshops, delegation, problem-solving, managing meetings, caring for the customer... and lots more. The book will empower Sales Managers with winning strategies on various aspects of management applicable to any type of organisation, regardless of the product or service (with emphasis on on-going coaching skills and self-development the most important areas for any Sales Manager). Packed with powerful, practical insights, each chapter is written in an independent, easy-to-read manner. Bite-sized Bits on Common-sense Management is a book that no ambitious Sales Manager can afford to miss.

About this title

About the Author

Gerard Assey has had over 20 years’ experience in sales, sales management and general management. Gerard had a three-year stint in the Gulf, as a Consultant with a leading British consultancy firm. During 20 years, he was trained by several international organisations like GTE – USA, BCE (Bell Canada), DPC – Asia. His experience spans hiring personnel to organise training programmes at all levels and working as a profit-centre head. Gerard is a certified NLP practitioner, an accredited management teacher and a member of several prestigious bodies and trade institutions. He contributes regularly to business and trade journals, including international ones. He now runs his own training and consultancy organisation specialising in programmes for sales, sales management, customer service training for collection of debts and several self-development programmes like time management, goal setting, team building and leadership. He is the official Indian representative for the International ‘Stevie Awards’ and the business world’s own ‘Oscar Awards’.

Edition details

• Publisher: Pustak Mahal
• Publication date: 2014
• Language: English
• ISBN 10: 9381384541
• ISBN 13: 9789381384541
• Binding: Paperback
• Number of pages: 256