Version 4.0 (MOF (Microsoft Operations Framework): A Pocket Guide: V 4.0 (2008): IT Service Operations Management) - Softcover

Pultorak, Dave; Microsoft Corporation; Quagliariello, Pete; Akker, Rolf; Leenards, Paul; Pultorak, David; Henry, Clare

 
9789087532864: Version 4.0 (MOF (Microsoft Operations Framework): A Pocket Guide: V 4.0 (2008): IT Service Operations Management)

Synopsis

Microsoft® Operations Framework
Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services. It encompasses the entire IT lifecycle by integrating:
* Community-generated processes for planning, delivering, operating, and managing IT
* Governance, risk, and compliance activities
* Management reviews
* Microsoft Solutions Framework (MSF) best practices
The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk.
MOF's purpose is to create an environment where business and IT can work together toward operational maturity, using a proactive model that defines processes and standard procedures to gain efficiency and effectiveness. MOF promotes a logical approach to decision-making and communication and to the planning, deployment, and support of IT services.

"synopsis" may belong to another edition of this title.

From the Back Cover

Microsoft® Operations Framework
Microsoft® Operations Framework (MOF) 4.0 was delivered in 2008 and delivers practical guidance for everyday IT practices and activities, helping users establish and implement reliable, cost-effective IT services. It encompasses the entire IT lifecycle by integrating:
* Community-generated processes for planning, delivering, operating, and managing IT
* Governance, risk, and compliance activities
* Management reviews
* Microsoft Solutions Framework (MSF) best practices
The goal of MOF is to provide guidance to IT organizations to help them create, operate, and support IT services while ensuring that the investment in IT delivers expected business value at an acceptable level of risk.
MOF's purpose is to create an environment where business and IT can work together toward operational maturity, using a proactive model that defines processes and standard procedures to gain efficiency and effectiveness. MOF promotes a logical approach to decision-making and communication and to the planning, deployment, and support of IT services.

"About this title" may belong to another edition of this title.