Frameworks for IT Management - A Pocket Guide (ITSM Library)

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9789087530877: Frameworks for IT Management - A Pocket Guide (ITSM Library)
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Frameworks for IT Management This pocket guide covers all the major frameworks and standards used by IT managers internationally. Indispensable for student and experienced practitioner alike, it provides a key reference source not only on each framework but also its relevance to IT management. Full description

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Synopsis:

Frameworks for IT Management - A Pocket Guide covers all the major frameworks and standards used by IT managers around the world. It may be pocket-sized but this comprehensive title summarizes all the following: Quality Management and Business Process Management: TQM EFQM ISO 9000 ISO/IEC 20000 TOGAF TickIT ISO 19770 ISO 15504 ISO 27001 Quality Improvement CMMI Six Sigma eSCM-SP IT Balanced Scorecard IT Governance AS 8015 CobiT M_o_R Information Management Generic Framework for Information Management ITIL BISL ISPL eTOM ASL Project Management MSP PRINCE2 PMBoK IPMA Competence Baseline Indispensable for the student and the experienced practitioner alike this title provides a key reference source not only on each framework but also its relevance to IT management.

From the Back Cover:

This Pocket Guide is a concise summary of the Frameworks for IT Management. A quick, portable reference tool to the standards used within the Service Management community. English version available: September 2007, Dutch, French, Japanese, Spanish, German available February 2008.

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