Items related to ITIL® V3 Foundation Exam: The Study Guide (ITSM Library)

ITIL® V3 Foundation Exam: The Study Guide (ITSM Library) - Softcover

Pieper, Mike

 
9789087530693: ITIL® V3 Foundation Exam: The Study Guide (ITSM Library)
Softcover
ISBN 10: 9087530692 ISBN 13: 9789087530693
Publisher: Van Haren Publishing, 2010

Synopsis

• Covers all Foundation Exam Content • Contains Official Sample Exams • Contains Official Glossary of terms • Great fold-flat format for class training • Processes explained separately to support post exam implementation • 230 pages means fantastic value for money This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter. The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licenced by the British Government. Great ‘fold flat’ binding makes it ideal for all training courses!

"synopsis" may belong to another edition of this title.

From the Back Cover

* Covers all Foundation Exam Content
* Contains Official Sample Exams
* Contains Official Glossary of terms
* Great fold-flat format for class training
* Processes explained separately to support post exam implementation
* 230 pages means fantastic value for money

This new title covers all the material found in the ITIL® Foundations Exam. Its 230 pages cover everything you need to know to pass the exam and in addition the Official OGC sample exams are included at the end of each chapter. The title separates out the processes within each lifecycle stage making this a handy and convenient title to take back to the work place and to start implementing Best Practices as found in the Foundation training course. The book also contains official ITIL diagrams and Glossary of terms which are fully licenced by the British Government.
Great 'fold flat' binding makes it ideal for all training courses!

"About this title" may belong to another edition of this title.

Publisher
Van Haren Publishing
Publication date
2010
Language
English
ISBN 10 
9087530692
ISBN 13 
9789087530693
Binding
Paperback
Number of pages
240