Synopsis
This guide to the Microsoft Operations Framework provides information that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies. Best practice guidance and solutions built on the Information Technology Infrastructure Library (ITIL) are provided, and have been customized for Microsoft products and technologies. Information is also included on the development of MOF core models and specific content built on ITIL as the best practice baseline, and how to apply Microsoft products and technologies to enable support of MOF/ITIL automation.
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About the Author
Dave Pultorak is the principal of Pultorak & Associates, a firm that specializes in business process design and improvement.
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MOF, A Pocket Guide
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MOF, A Pocket Guide: IT Service Operations Management
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Softcover. Condition: Fine. Leichte Rillen / Abschürfungen / Risse / Knicke; Gebrochener Buchrücken. MOF is Microsoft's structured approach to help customers to achieve operational excellence on the Microsoft platform. This recent publication describes the Microsoft Operations a set of best practices, principles and models that is meant to expand, not substitute, 'best practice' ITIL. It shows how MSF integrates with Microsoft Operation Framework (MOF). Both frameworks are complementary in Microsoft¡¯s approach to help organizations in delivering innovative solutions. Seller Inventory # 08aafbe9-cea8-4ffb-a88e-80f841a35a65
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Microsoft Operations Framework (MOF): IT Service Operations Management
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Van Haren Publishing BV, 2003
ISBN 10: 9077212108
ISBN 13: 9789077212103
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