Microsoft Operations Framework (MOF): IT Service Operations Management - Softcover

Pultorak, Dave; Van Bon, Jan

 
9789077212103: Microsoft Operations Framework (MOF): IT Service Operations Management
Softcover
ISBN 10: 9077212108 ISBN 13: 9789077212103
Publisher: Van Haren Publishing BV, 2003

Synopsis

This guide to the Microsoft Operations Framework provides information that enables organizations to achieve mission-critical system reliability, availability, supportability, and manageability of Microsoft products and technologies. Best practice guidance and solutions built on the Information Technology Infrastructure Library (ITIL) are provided, and have been customized for Microsoft products and technologies. Information is also included on the development of MOF core models and specific content built on ITIL as the best practice baseline, and how to apply Microsoft products and technologies to enable support of MOF/ITIL automation.

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About the Author

Dave Pultorak is the principal of Pultorak & Associates, a firm that specializes in business process design and improvement.

"About this title" may belong to another edition of this title.

Publisher
Van Haren Publishing BV
Publication date
2003
Language
English
ISBN 10 
9077212108
ISBN 13 
9789077212103
Binding
Paperback
Number of pages
122