From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence (SpringerBriefs in Business) - Softcover

Chiarini, Andrea

 
9788847026575: From Total Quality Control to Lean Six Sigma: Evolution of the Most Important Management Systems for the Excellence (SpringerBriefs in Business)

Synopsis

This book examines the evolution of six important management systems: Japanese Total Quality Control (JTQC), Total Quality Management (TQM), Deming’s System of Profound Knowledge, Business Process Reengineering (BPR), Lean Thinking and Six Sigma.

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About the Author

Andrea Chiarini is Managing Director at Chiarini & Associates, a European consulting firm specialized in Lean Six Sigma and Visiting Professor at University of Ferrara, Italy.
He earned a PhD and a Master of Arts from Sheffield Hallam University, UK. He also earned a Master Degree in Electronic Engineering and a Diploma in Business Administration from Bologna University, Italy.
He is a Senior Member of American Society for Quality.

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