Divided Against Itself: A Study of Integration in Welfare Bureaucracy - Hardcover

Hvinden, Bjorn; Hvinden, Bjrn

 
9788200219217: Divided Against Itself: A Study of Integration in Welfare Bureaucracy

Synopsis

A common complaint about agencies that provide social services or cash benefits is the lack of integration in their work. The media regularly reveal stories about people who feel they have been victims of defective coordination and politicians repeatedly stress the need for improved coordination. Yet, problems of coordination continue to emerge at the level of service delivery. In this study the author looks at why problems of integration reappear despite official mandates and agency missions and how such problems are related to basic traits of welfare bureaucracies. Based on fieldwork in Norway and Scotland, this study focuses on the issues of integration within and between such agencies.

"synopsis" may belong to another edition of this title.

Synopsis

This is an organizational study of welfare bureaucracy. A common complaint about agencies providing social services or cash benefits, is the lack of integration in their work. The media regularly presents stories about victims of defective co-ordination. The book addresses two major questions: why do problems of integration reappear despite the official mandates and goals of agencies?; and how are such problems related to basic traits of welfare bureaucracies?

"About this title" may belong to another edition of this title.