Service Design for Business:Practical Guide to Optimizing the Customer Experien - Softcover

Ben Reason, Lavrans L?vlie, Melvin Brand Flu

 
9788126560066: Service Design for Business:Practical Guide to Optimizing the Customer Experien

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9781118988923: Service Design for Business: A Practical Guide to Optimizing the Customer Experience

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ISBN 10:  1118988922 ISBN 13:  9781118988923
Publisher: Wiley, 2016
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